What is the impact of a competitive environment on an organization?
A)producing increasingly high-volume,low-variety products and services.
B)focused internally on efficiency.
C)viewing their actions independent of competitors,suppliers,and customers.
D)managing cause and effect linkages to customer satisfaction.

Question

Quizplus · Accepted Answer

In a competitive environment, organizations need to manage cause and effect linkages to customer satisfaction in order to differentiate themselves from their competitors and retain customers. This involves understanding customer needs and preferences and continuously improving products and services to meet those needs. Organizations that fail to do this may lose customers to competitors who can better meet their needs. Therefore, managing cause and effect linkages to customer satisfaction is crucial for success in a competitive environment.

What Is the Impact of a Competitive Environment on an Organization