Question 1

DreamWeaver is a Web services platform from SAP that can be used to build applications that integrate business processes and databases from a number of sources within and between organizations.

Accepted Answer

DreamWeaver is actually a web development tool from Adobe, not a web services platform from SAP.

Question 2

The value chain emphasizes the separate activities or silos of the organization.

Accepted Answer

The value chain emphasizes the integration and coordination of various activities within an organization to create value, rather than focusing on separate silos.

Question 3

An organization creates a competitive advantage by creating less value for its customers than does its competition.

Accepted Answer

A competitive advantage is created by creating more value for customers than the competition. This can be achieved through various tactics such as offering lower prices, better quality products, superior customer service, or unique features and benefits. Creating less value for customers would not be a sustainable strategy for an organization in a competitive market.

Question 4

Dell's value chain takes raw materials, manufactures computers and other products, and delivers them to customers in a timely manner at an attractive price.

Accepted Answer

Dell's value chain involves sourcing raw materials, transforming them into finished products through manufacturing, and delivering them to customers. The company aims to do this efficiently and cost-effectively in order to offer competitive prices and meet customer demand in a timely manner.

Question 5

Microsoft Dynamics Snap line of tools is an example of an Application Programming Interface.

Accepted Answer

Microsoft Dynamics Snap line of tools is a set of APIs or Application Programming Interfaces that allow for easy integration of Dynamics 365 with other software solutions.

Question 6

Primary activities of the value chain provide support infrastructure such as procurement, information technology, human resources, and accounting.

Accepted Answer

Primary activities of the value chain are directly related to production, marketing, sales, and after-sales service. They are not related to support infrastructure such as procurement, information technology, human resources, and accounting, which are part of the support activities of the value chain.

Question 7

A field is a collection of related characters that comprise an attribute, such as a customer number or name.

Accepted Answer

A field is indeed a collection of related characters that comprise an attribute.

Question 8

Examples of enterprise application integration (EAI) include ERP and CRM.

Accepted Answer

Enterprise application integration (EAI) is the process of connecting different enterprise systems and applications to create a seamless, integrated environment. Examples of EAI include integrating ERP (Enterprise Resource Planning) systems with CRM (Customer Relationship Management) systems, integrating inventory management systems with order processing systems, and integrating payroll systems with accounting systems. Therefore, the statement is true.

Question 9

Secondary activities of the value chain include activities directly involved with marketing, producing, selling, and delivering the product or service to the customer.

Accepted Answer

Secondary activities, also known as support activities, provide the necessary background support to primary activities, which are directly involved with marketing, producing, selling, and delivering the product or service.

Question 10

In event driven architecture (EDA) the business unit "pushes" the event to the recipient rather than waiting for the recipient to request or "pull", the event to them

Accepted Answer

In event driven architecture, events are pushed by the business unit to the recipient, rather than waiting for the recipient to pull the event. This allows for faster and more efficient communication between different parts of the system.

Question 11

Enterprise Services Bus (ESB) is a type of communications-broker software that uses standardized protocols to let event-driven applications communicate in a less-expensive manner than can the tightly-coupled, synchronous enterprise application integration (EAI) platforms.

Accepted Answer

This is an accurate description of an ESB.

Question 12

The value chain is a chain of activities performed by the organization to transform outputs into inputs valued by the customer.

Accepted Answer

The value chain is a series of activities that an organization performs to create and deliver a product or service that is valuable to customers. These activities include inbound logistics, operations, outbound logistics, marketing and sales, and customer service. The goal of the value chain is to minimize costs and maximize profitability by optimizing each step in the process.

Question 13

In a disaggregated information system, the customer will be notified immediately whether the item is on the shelf and not committed to another customer.

Accepted Answer

In a disaggregated information system, information is not centralized, which can lead to delays in updating or accessing real-time data, such as the availability of an item on the shelf.

Question 14

Manual accounting systems include integration of business processes, applications, databases, and data standards such as EDI, and XML.

Accepted Answer

Manual accounting systems do not typically involve integration of business processes, applications, databases, or data standards. They are typically paper-based and rely on manual entry and calculation.

Question 15

Enterprise application integration (EAI) is an approach to connecting multiple pieces of an enterprise system.

Accepted Answer

EAI aims to integrate different systems and applications within an enterprise to improve communication, reduce duplication of data, and streamline business processes.

Question 16

A character is a basic unit of data such as a letter, number, or special character.

Accepted Answer

This is true, a character is a basic unit of data that can represent a letter, number, or special character in computing.

Question 17

Telling the customer when they will receive an item is known as available to promise (ATP).

Accepted Answer

ATP is a system that provides a realistic promise date for delivery to the customer. It takes into account current inventory levels, production capacity, and other factors to provide an estimated delivery date.

Question 18

Event driven architecture (EDA) is an approach to designing and building enterprise systems in which business events trigger messages to be sent by middleware between independent software modules that are completely unaware of each other.

Accepted Answer

This accurately describes event driven architecture, where events trigger messages to be sent between independent software modules.

Question 19

The activities in the value chain, the value activities, are business processes that convert inputs to valued outputs.

Accepted Answer

The value activities in the value chain are indeed business processes that transform inputs into valued outputs.

Question 20

Business process management (BPM) provides a comprehensive method for integrating manual and automated internal processes, applications, and systems, as well as integration to external partners and services.

Accepted Answer

This statement is true. BPM is a methodology for optimizing and automating business processes, which involves integrating various systems and applications within an organization as well as with external partners and services.

Quiz 2: Enterprise Systems