A ________ identifies potential causes of defects using a diagram that resembles the bone structure of a fish.
A)time driver
B)value chain
C)safety stock
D)pareto diagram
E)cause-and-effect diagram

Question

Quizplus · Accepted Answer

A cause-and-effect diagram is also known as a fishbone diagram or Ishikawa diagram. It is a tool used in quality management to identify the root cause of a problem or defect by visually mapping out potential causes in a structured way resembling a fish skeleton. The diagram is structured with the "head" representing the problem or defect being analyzed, and the "bones" representing major categories of potential causes.

A ________ Identifies Potential Causes of Defects Using a Diagram