________ refers to how closely the characteristic of products or service meets the needs and wants of customers.
A) Design quality
B) Conformance quality
C) Internal failure costs
D) External failure costs
E) Environmental costs
Correct Answer:
Verified
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Q8: What are costs of qualities (COQ)?
Q9: A _ identifies potential causes of defects
Q10: _ are costs incurred to detect which
Q11: The managerial accountant at Change Organization needs
Q13: The American Society for Quality defines _
Q14: ISO 9000,developed by the International Organization for
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Q16: What is the most direct financial measure
Q17: _ are costs incurred on defective products
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