Question 1

Companies sometimes introduce job rotation for reasons other than reducing job boredom.

Accepted Answer

Job rotation can also be introduced to increase employee skills and knowledge, create a more versatile workforce, and provide employees with new challenges and opportunities for growth.

Question 2

Motivator-hygiene theory suggests that people are mainly motivated by characteristics of the job itself,not by working conditions and other factors external to the job.

Accepted Answer

According to the motivator-hygiene theory, people are primarily motivated by intrinsic factors such as achievement, recognition, the work itself, responsibility, advancement, and growth opportunities. These are known as "motivators" and are internal to the job. External factors such as salary, working conditions, and job security are known as "hygiene factors" and are important for preventing dissatisfaction but do not necessarily lead to increased motivation.

Question 3

Employees assembling complete computer modems would have higher task identity than those assembling only one component and passing it along to others for further assembly.

Accepted Answer

Task identity refers to the degree to which a worker is responsible for the completion of a whole and identifiable piece of work. In assembling complete computer modems, employees are responsible for the entire process, which gives them a high degree of task identity compared to those assembling only one component and passing it along to others.

Question 4

According to the job characteristics model,experienced meaningfulness increases with the level of job feedback.

Accepted Answer

The answer of According to the job characteristics model,experienced meaningfulness...

Question 5

Jobs with high level of task significance provide freedom,independence,and discretion in scheduling the work and determining the procedures to be used to complete the work.

Accepted Answer

Jobs with high level of task significance are those where the impact on others is significant and meaningful, but this does not necessarily include freedom, independence, and discretion in scheduling the work or determining procedures. Those aspects are more closely related to job autonomy.

Question 6

Task identity is the degree to which the job has a substantial impact on the organization and/or larger society.

Accepted Answer

Task identity is the degree to which a job requires completion of a whole and identifiable piece of work, meaning doing a job from start to finish with a visible outcome.

Question 7

Motivator-hygiene theory highlights the idea that job content is an important source of employee motivation.

Accepted Answer

The motivator-hygiene theory, also known as the two-factor theory of motivation, emphasizes the idea that certain factors (motivators) such as job content, recognition, and growth opportunities, can lead to job satisfaction and motivation, while other factors (hygiene factors) such as working conditions, salary, and job security, can prevent job dissatisfaction but do not necessarily lead to motivation. Therefore, job content is indeed an important source of employee motivation according to this theory.

Question 8

Companies are applying job specialization when employees are made directly responsible for specific customers and having them communicate directly with those customers.

Accepted Answer

Job specialization refers to a process where employees are assigned specific tasks and responsibilities focusing on a narrow aspect of the company's operations, rather than being responsible for direct communication with specific customers.

Question 9

Research suggests that increasing job enlargement increases employee motivation almost as much as job enrichment does.

Accepted Answer

Job enlargement involves adding more tasks to a job without increasing the complexity or challenge, while job enrichment involves enhancing a job by adding more meaningful tasks and giving employees more control. Research generally suggests that job enrichment has a greater impact on motivation than job enlargement.

Question 10

Job enrichment tends to increase the quality of products or services.

Accepted Answer

Job enrichment involves increasing employee responsibility, autonomy, and variety in their job tasks. This can lead to employees feeling more invested in the work they do, which can result in higher quality output.

Question 11

Job enlargement increases an employee's growth needs.

Accepted Answer

Job enlargement involves adding new tasks and responsibilities to an employee's job, which can increase their opportunities for learning and development. This can lead to increased motivation and a greater sense of job satisfaction, as employees feel challenged and engaged in their work. Overall, job enlargement can help to meet employees' growth needs and enhance their performance on the job.

Question 12

Forming natural work units tends to increase task identity and task significance.

Accepted Answer

Forming natural work units refers to grouping tasks and activities in a way that creates a sense of completeness and importance. This enhances the employee's understanding of the overall purpose and goals of their work, which in turn increases their perception of task identity and task significance.

Question 13

Two ways to enrich jobs are by clustering jobs into natural groups and by establishing client relationships.

Accepted Answer

When jobs are clustered into natural groups, employees are able to see the bigger picture and how their role fits into the larger goals of the organization. This increases job satisfaction and motivation. Establishing client relationships also enriches jobs as employees are able to see the impact of their work on the clients they serve, further increasing motivation and job satisfaction.

Question 14

Job enlargement increases skill variety.

Accepted Answer

Job enlargement involves adding new tasks or responsibilities to an existing job, which can increase the variety of skills required to perform the job.

Question 15

All employees feel more motivated to perform their jobs when the core job characteristics are increased.

Accepted Answer

The answer of All employees feel more motivated to perform...

Question 16

Task identity is the main job characteristic related to job enrichment.

Accepted Answer

Job enrichment involves enhancing a job by increasing the level of responsibility, autonomy, and opportunities for personal growth, not just focusing on task identity. Task identity is one aspect, but job enrichment encompasses more, including skill variety, task significance, autonomy, and feedback.

Question 17

Frederick Herzberg's motivator-hygiene theory casts more of a spotlight on the job itself (rather than the work environment)as an important source of employee motivation.

Accepted Answer

Herzberg's motivator-hygiene theory focuses on the job itself and identifies specific motivators (such as recognition, achievement, and growth) that are related to job satisfaction, separate from hygiene factors (such as salary and working conditions) that are related to job dissatisfaction.

Question 18

A video journalist is someone who performs all jobs previously done by a traditional news team - from operating the camera to reporting the story.Thus,a video journalist is an example of job enlargement and job enrichment.

Accepted Answer

Job enlargement refers to expanding the scope of a job by adding more tasks and responsibilities, while job enrichment refers to giving employees more autonomy and decision-making power in their work. In the case of a video journalist, they are performing all the tasks of a traditional news team, which expands the scope of their job (job enlargement) and also gives them more autonomy and decision-making power (job enrichment).

Question 19

Increasing the core job characteristics will not increase employee motivation for those who lack the required skills.

Accepted Answer

Increasing core job characteristics (such as skill variety, task identity, task significance, autonomy, and feedback) is based on the Job Characteristics Model, which suggests that enhancing these characteristics can increase employee motivation and job satisfaction. However, if employees lack the required skills to perform the tasks associated with these enhanced characteristics effectively, the increase in motivation may not occur. This is because employees might feel overwhelmed or incapable, which can lead to decreased motivation and job satisfaction.

Question 20

The job characteristics model identifies five core job characteristics and three psychological states.

Accepted Answer

The job characteristics model identifies five core job characteristics (skill variety, task identity, task significance, autonomy, and feedback) and three psychological states (experienced meaningfulness of work, experienced responsibility for work outcomes, and knowledge of results).

Quiz 6: Applied Performance Practices