Companies seek better and more frequent interaction with their customers.At the same time, customers are more attached to their products.The result has been a concerted effort by both companies and their customers to redefine the ________________.
A) Customer touchpoints
B) Customer interface
C) Variety
D) Breadth of merchandise
E) Depth of merchandise

Question

Quizplus · Accepted Answer

The term "customer interface" refers to the point of interaction between a company and its customers, which is being redefined to enhance engagement and attachment.

Companies Seek Better and More Frequent Interaction with Their Customers