__________________ is not an element in the process cycle for CRM.
A) Analysis and refinement
B) Supplier interface
C) Customer interaction
D) Knowledge discovery
E) Marketing planning

Question

Quizplus · Accepted Answer

Supplier interface is not a part of CRM process cycle as it does not directly involve the customers and their interactions. The process cycle for CRM typically includes customer interaction, analysis and refinement of customer data, knowledge discovery, and marketing planning.

__________________ Is Not an Element in the Process Cycle for CRM