When non-regulated services (not professional services like doctors, lawyers, accountants)are credence services, they often self-regulate themselves by ____________.
A) Forming local groups to coordinate their image
B) Create industry trade groups that regulate quality and serve as a clearinghouse for information and referrals
C) Opening an office in Washington DC to lobby for their interests
D) Create advertisements that local companies can use to advertise their individual service
E) None of the above

Question

Quizplus · Accepted Answer

Non-regulated services can self-regulate themselves through the creation of industry trade groups that can regulate quality and serve as a clearinghouse for information and referrals. This helps to establish trust among consumers and ensures that the services are provided at a certain level of quality. Forming local groups or creating advertisements may not have the same impact as creating a larger, more organized trade group. Opening an office in Washington DC to lobby for their interests may not be necessary or feasible for smaller, non-regulated services.

When Non-Regulated Services (Not Professional Services Like Doctors, Lawyers, Accountants)are