Which of the following is not considered a 'hard' influence tactic?
A) Silent authority
B) Assertiveness
C) Ingratiation
D) Upward appeal

Question

Quizplus · Accepted Answer

Ingratiation is considered a 'soft' influence tactic as it involves using flattery, praise or being friendly to persuade others to comply with our requests. The other options listed are all considered 'hard' influence tactics as they typically involve more direct or forceful approaches to influence others.

Which of the Following Is Not Considered a 'Hard' Influence