Question 1

One risk of informal intervention is "becoming the enemy."

Accepted Answer

One risk of informal intervention is that the individual may feel like they are being attacked or criticized by those who are trying to help them, causing them to view those individuals as the enemy. This can harm the relationship and make the individual less receptive to future attempts at intervention.

Question 2

When an authority listens to both sides of a dispute,questions the parties to the conflict,and then renders a judgment that both parties have agreed ahead of time to accept,which of the following intervention strategies is at play?
A)Adjudication
B)Arbitration
C)Facilitation
D)Mediation
E)Conciliation

Accepted Answer

This intervention strategy is called arbitration. It involves a neutral third party who listens to both sides of the conflict and makes a binding decision based on the evidence presented. Both parties must agree to accept the decision ahead of time. This is different from mediation, which involves a non-binding decision-making process where the mediator helps the parties come to a mutually acceptable resolution.

Question 3

Mediation works best when conflicting parties:
A)are emotionally mature.
B)have a disproportionate distribution of power.
C)have religious differences.
D)lack the motivation to resolve their differences on their own.
E)are involved in extreme rather than moderate levels of conflict.

Accepted Answer

Emotional maturity is important for successful mediation because it allows the conflicting parties to approach the process with clear minds and a willingness to work towards a solution. Parties who are emotionally immature may become defensive or react with anger, making it difficult to reach a resolution.

Question 4

Because mediation relies on agreements developed by all of the parties to the conflict,mediation brings which of the following advantages to other forms of dispute resolution?
A)Solutions are more likely to be creative.
B)A mutual stake in the resolution is promoted.
C)Solutions are more likely to involve a compromise.
D) It costs less than adjudication.
E)Mediations are faster than other forms of dispute resolution.

Accepted Answer

Mediation promotes a mutual stake in the resolution because all parties are involved in developing the agreement, leading to more commitment to the outcome.

Question 5

According to the text,"informal mediation" isn't effective; conflicting parties should always hire a trained professional.

Accepted Answer

The text does not state that informal mediation is not effective. It suggests that while informal mediation may work in some cases, it is still best for conflicting parties to hire a trained professional mediator for more complex or emotionally charged conflicts.

Question 6

Being a "coach" requires the same skills as being a good friend to a person in conflict.

Accepted Answer

Being a coach involves specific skills such as active listening, providing structured guidance, and setting goals, which are different from the informal support and empathy typically offered by a good friend in a conflict situation.

Question 7

Adjudication assumes that conflicting parties are able to solve their own conflicts.

Accepted Answer

Adjudication involves a third party, such as a judge or arbitrator, making a decision to resolve a conflict when the parties are unable to solve it themselves.

Question 8

Which of the following is not a limitation of mediation?
A)Some people are not willing to work collaboratively with their "enemy."
B)It requires the parties to be involved in their own decision-making process.
C)Parties have to be committed to working on the conflict.
D)If physical abuse has been present in the relationship,it may be difficult to deal with the power imbalance.
E)Small disputes are not worth the effort.

Accepted Answer

Mediation is designed to involve parties in their own decision-making process, which is considered a strength rather than a limitation. It empowers parties to come to a mutual agreement, rather than having a solution imposed by a third party.

Question 9

Which of the following is a similarity between arbitration and adjudication?
A)Both reinforce the assumption that conflicting parties can resolve their own disputes.
B)Both require the voluntary participation of conflicting parties.
C)Both empower a third party to decide the outcome of a conflict.
D)Both are settled outside of courts.
E)Both require the mediator of conflicts to personally know the conflicting parties.

Accepted Answer

Both arbitration and adjudication involve a third party making a decision about the outcome of a conflict. In arbitration, the decision is made by an arbitrator, while in adjudication, it is made by a judge or a similar legal authority. Other options (A, B, D, and E) are not similarities between the two processes.

Question 10

Which of the following statements is false?
A)Children can be effectively trained as mediators.
B)Mediators need to be masters of the process.
C)The mediator's job is not to advocate solely on behalf of one of the parties.
D)Mediation takes many different forms in different contexts.
E)Mediators need to be content experts in the area of dispute.

Accepted Answer

While being a content expert in the area of dispute can be helpful, it is not necessary for effective mediation. The mediator's role is to facilitate communication and negotiation between the parties, not to provide expert opinions or solutions.

Question 11

Victim-Offender Restitution (VOR)is a specialized form of mediation designed for cases in which someone is guilty of a crime.

Accepted Answer

Victim-Offender Restitution is indeed a specialized form of mediation intended for situations where one person is found guilty of a crime. It aims to bring together the offender and victim to discuss and resolve the harm caused by the offense, often resulting in the offender offering some form of restitution to the victim.

Question 12

A "guardian ad litem" serves as a child advocate in the adjudication system.

Accepted Answer

A guardian ad litem is appointed by the court to represent the best interests of a child in legal proceedings related to abuse, neglect, or custody. They are responsible for investigating and advocating for the child's needs and preferences, and making recommendations to the court.

Question 13

Which of the following contexts would be appropriate for mediation?
A)Marital disputes
B)Workplace disputes
C)Teacher-student disagreements
D)Conflict amongst members of a homeowners' association
E)All of the answers are correct.

Accepted Answer

All of the contexts listed are appropriate for mediation. Mediation is a useful tool for resolving disputes in a variety of settings, including those involving family, workplace, school, and community relationships. It can be particularly effective for conflicts that involve ongoing relationships and where there is a desire to preserve or improve those relationships.

Question 14

When power between two parties is highly imbalanced,adjudication is likely to be a suitable form of third-party intervention.

Accepted Answer

Adjudication, or legal intervention through the court system, can help to balance power imbalances between two parties and ensure a fair resolution. This is especially true when one party has significantly more power or resources than the other.

Question 15

Which of the following is not an advantage of mediation?
A)Mediation allows the conflicting parties to disagree on the settlement.
B)Mediation reduces the cost of protracted disputes.
C)Mediation increases satisfaction with the outcomes of the dispute.
D)Mediation enhances relationships among people.
E)Mediation reduces the recurrence of conflict.

Accepted Answer

Mediation aims to find a mutually agreed-upon settlement between conflicting parties. It is not an advantage if the parties cannot agree on a settlement.

Question 16

Which form of alternative dispute resolution gives parties the most control in determining their own solutions to their conflict?
A)Conciliation
B)Mediation
C)Arbitration
D)Facilitation
E)Litigation

Accepted Answer

The answer of Which form of alternative dispute resolution gives...

Question 17

Mediation,by definition,allows participants to manage their own conflicts,and ultimately,their outcomes.

Accepted Answer

Mediation empowers the parties involved to communicate and collaborate towards finding a mutually satisfactory solution. The mediator facilitates the conversation, but the final decision and outcome ultimately rest with the participants.

Question 18

According to the text,"taking a side" in mediation is okay,as long as the third party is still working to help both parties.

Accepted Answer

In mediation, the third party (mediator) is expected to remain neutral and impartial, not taking sides, to facilitate a fair and balanced resolution between the parties involved.

Question 19

Which of the following is a potential advantage of using adjudication to manage conflicts?
A)No advantages exist.
B)Parties will have a firm decision on who is right.
C)Children are usually very satisfied in custody disputes.
D)Power imbalances may be corrected.
E)Less money is spent.

Accepted Answer

Adjudication can provide a neutral third-party decision-maker who can balance power imbalances between the parties. This can help ensure that the decision is fair and equitable, particularly in cases where one party is significantly more powerful or well-resourced than the other. While it is possible that parties may be satisfied with the decision, this is not always the case, and there are often significant costs associated with adjudication, including both financial costs and potential damage to relationships between the parties.

Question 20

Mediators control the "process" of communication,not the outcomes of the mediation.

Accepted Answer

Mediators are responsible for managing the process of communication during a mediation session. They facilitate communication, promote active listening, and guide participants towards resolution. However, the outcome of the mediation ultimately depends on the participation and decisions of the parties involved.

Quiz 9: Third-Party Intervention

One risk of informal intervention is "becoming the enemy."

When an authority listens to both sides of a dispute,questions the parties to the conflict,and then renders a judgment that both parties have agreed ahead of time to accept,which of the following intervention strategies is at play?

Mediation works best when conflicting parties:

Because mediation relies on agreements developed by all of the parties to the conflict,mediation brings which of the following advantages to other forms of dispute resolution?

According to the text,"informal mediation" isn't effective; conflicting parties should always hire a trained professional.

Being a "coach" requires the same skills as being a good friend to a person in conflict.

Adjudication assumes that conflicting parties are able to solve their own conflicts.

Which of the following is not a limitation of mediation?

Which of the following is a similarity between arbitration and adjudication?

Which of the following statements is false?

Victim-Offender Restitution (VOR)is a specialized form of mediation designed for cases in which someone is guilty of a crime.

A "guardian ad litem" serves as a child advocate in the adjudication system.

Which of the following contexts would be appropriate for mediation?

When power between two parties is highly imbalanced,adjudication is likely to be a suitable form of third-party intervention.

Which of the following is not an advantage of mediation?

Which form of alternative dispute resolution gives parties the most control in determining their own solutions to their conflict?

Mediation,by definition,allows participants to manage their own conflicts,and ultimately,their outcomes.

According to the text,"taking a side" in mediation is okay,as long as the third party is still working to help both parties.

Which of the following is a potential advantage of using adjudication to manage conflicts?

Mediators control the "process" of communication,not the outcomes of the mediation.