Question 1

Management inventories and succession plans are:

Accepted Answer

Management inventories and succession plans are generally kept confidential and can be computerized. They are also maintained by the human resource department for the use of top executives of an organization.

Question 2

Under which category of training objectives will cost per trainee be classified?

Accepted Answer

Training objectives can be categorized within three broad areas: instructional, organizational and departmental, and individual performance and growth. Instructional objectives might incorporate targets relating to the number of trainees to be taught, hours of training, cost per trainee, and time required for trainees to reach a standard level of knowledge.

Question 3

A strength of the lecture method of management development is that lectures:

Accepted Answer

One of the most common methods of instruction is lecturing, or teaching by the spoken word. A strength of the lecture method of instruction is that it can reach many learners at one time.

Question 4

Which of the following statements is true about a competency study?

Accepted Answer

Competency studies examine the competencies required in performing the managerial job. They are relatively fast and inexpensive.

Question 5

A(n)____ is an on-the-job management development method in which an individual,designated as the heir to a job,learns the job from a present jobholder.

Accepted Answer

Generally, understudy assignments are used to develop an individual's capabilities to fill a specific job. An individual who will eventually be given a particular job works for the incumbent. The title of the heir to the job is usually assistant manager, administrative assistant, or assistant to a particular manager.

Question 6

There are four basic methods used to determine management development needs: training needs survey,competency studies,performance analysis,and:

Accepted Answer

Basically, four methods exist to determine management development needs: a training needs survey, competency studies, task analysis, and performance analysis. Task analysis is concerned with what tasks are required in performing the managerial job.

Question 7

____,a management development method popularized by the Harvard Business School,involves presenting real and/or hypothetical situations to the trainees to analyze.

Accepted Answer

In the case study technique, popularized by the Harvard Business School, real and/or hypothetical situations are presented for the trainee to analyze.

Question 8

Which of the following is a classroom training technique?

Accepted Answer

In this classroom training method, participants are assigned different roles and required to act out those roles in a realistic situation. The idea is for the participants to learn from playing out the assigned roles.

Question 9

____ is concerned with developing the experience,attitudes,and skills necessary to become or remain an effective manager.

Accepted Answer

Management development is concerned with developing the experience, attitudes, and skills necessary to become or remain an effective manager. To be successful, it must have the full support of an organization's top executives.

Question 10

Which of the following is an advantage of a training needs survey?

Accepted Answer

Advantages of the training needs survey approach is that it is fast, inexpensive, has broad involvement, low risk, and low visibility.

Question 11

Which of the following is an off-the-job management development method?

Accepted Answer

Classroom training, lectures, case studies, role playing, in-basket technique, adventure learning, business simulations, university and professional association seminars, and web-based training are all off-the-job management development methods.

Question 12

____ is a systematic analysis of the specific management development activities an organization requires to achieve its objectives.

Accepted Answer

Before management development activities are undertaken, the specific development needs of the managers in an organization must be determined. Thus, needs assessment is a systematic analysis of the specific management development activities the organization requires to achieve its objectives.

Question 13

Case studies ordinarily bring about all of the following trainee requirements EXCEPT:

Accepted Answer

Ideally, the case study should force a trainee to think through problems, propose solutions, choose among them, and analyze the consequences of the decision.

Question 14

In which of the following methods of management development is a learner initially given only the general outline of a situation,and then the instructor provides additional information as the learner requests it?

Accepted Answer

One variation of the case study is the incident method. A learner is initially given only the general outline of a situation. The instructor then provides additional information as the learner requests it.

Question 15

As a part of management development efforts,F&B Inc.has assessed the overall needs of the organization and the development needs of its individual managers.This needs assessment step will help determine those activities that can link management development with:

Accepted Answer

The management development needs of any organization result from the overall needs of the organization and the development needs of individual managers. After the management development needs of the organization have been determined, objectives for the overall management development program and for individual programs must be established to meet those needs. After the company's needs have been assessed and its objectives stated, management development programs can be implemented.

Question 16

At TN Systems Inc.,trainees fresh out of college are made to move from one job to another within the organization.They are generally required to remain in each job for about six months.This is an example of the management development method termed ____.

Accepted Answer

This is an example of job rotation. In job rotation, a trainee goes from one job to another within an organization, generally remaining in each from six months to a year. Large organizations frequently use this technique for training recent college graduates.

Question 17

Which of the following is one of the methods used to determine management development needs?

Accepted Answer

Basically, four methods exist to determine management development needs: a training needs survey, competency studies, task analysis, and performance analysis. Competency studies examine the competencies required in performing the managerial job.

Question 18

In which of the following on-the-job management development methods do experienced managers emphasize the responsibility of all managers for developing employees?

Accepted Answer

Coaching, which is carried out by experienced managers, emphasizes the responsibility of all managers for developing employees. Under this method of management development, experienced managers advise and guide trainees in solving managerial problems.

Question 19

Which of the following statements is true about task analysis?

Accepted Answer

Task analysis is concerned with what tasks are required in performing the managerial job. Task analysis allows precise identification of tasks and required knowledge/skill.

Question 20

Which of the following is an on-the-job management development method?

Accepted Answer

Committee assignments can be used if an organization has regularly constituted or ad hoc committees. In this approach, an individual works with the committee on its regularly assigned duties and responsibilities. Thus, the person develops skills in working with others and learns through the activities of the committee.

Quiz 9: Management and Organizational Development