The critical-incident appraisal method requires an evaluator to keep a written record of job behaviors that illustrate both the satisfactory and unsatisfactory performance of the employee being rated.

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In the critical-incident appraisal method, the rater keeps a written record of incidents that illustrate both positive and negative employee behaviors. The rater then uses these incidents as a basis for evaluating the employee's performance.

The Critical-Incident Appraisal Method Requires an Evaluator to Keep a Written