Which of the following is NOT a feature of effective listening?
A) Develop an opinion about the sender's message as soon as possible to guide you through the rest of the sender's message.
B) Show interest by maintaining eye contact and giving verbal acknowledgments.
C) Empathize with the sender's background and point of view when interpreting the sender's message.
D) Provide feedback by rephrasing the sender's main points at appropriate conversational breaks.
E) Even when the sender's message seems trivial, take the view that there may be something of value in the conversation.
Correct Answer:
Verified
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