Question 1

Job enlargement increases an employee's growth need strength.

Accepted Answer

The answer of Job enlargement increases an employee's growth need...

Question 2

The job characteristics model identifies five core job characteristics and three psychological states.

Accepted Answer

The job characteristics model identifies five core job characteristics (skill variety, task identity, task significance, autonomy, feedback) and three psychological states (experienced meaningfulness of work, experienced responsibility for work outcomes, knowledge of results).

Question 3

All employees feel more motivated to perform their jobs when the core job characteristics are increased.

Accepted Answer

According to the Job Characteristics Theory, when employees perceive that their jobs possess high levels of core job characteristics (skill variety, task identity, task significance, autonomy, and feedback), they are more likely to experience intrinsic motivation and higher job satisfaction, resulting in better job performance.

Question 4

Motivator-hygiene theory highlights the idea that job content is an important source of employee motivation.

Accepted Answer

The motivator-hygiene theory, also known as Herzberg's two-factor theory, suggests that job content factors such as achievement, recognition, and responsibility are sources of employee motivation, while hygiene factors such as salary and working conditions are necessary to prevent dissatisfaction but do not necessarily lead to motivation.

Question 5

Companies sometimes introduce job rotation for reasons other than reducing job boredom.

Accepted Answer

Job rotation can serve various purposes such as increasing employee motivation and skill development, enhancing cross-functional understanding, and preparing future leaders. Reducing job boredom is just one of the benefits of implementing job rotation.

Question 6

Companies are applying job specialization when employees are made directly responsible for specific customers and having them communicate directly with those customers.

Accepted Answer

Job specialization refers to a process where employees are assigned specific tasks and responsibilities focusing on a narrow aspect of the company's operations, rather than being responsible for direct communication with specific customers.

Question 7

A video journalist is someone who performs all jobs previously done by a traditional news team -- from operating the camera to reporting the story.Thus,a video journalist is an example of job enlargement and job enrichment.

Accepted Answer

A video journalist is responsible for all aspects of creating a news story, which includes camera operation, reporting, editing, and producing. This is an example of job enlargement, as they are taking on additional tasks that were previously done by separate roles on a news team, and job enrichment, as they are given more autonomy and creativity in their work.

Question 8

Job enlargement increases skill variety.

Accepted Answer

Job enlargement involves adding more tasks and responsibilities to an employee's job, which increases the variety of skills required to complete the job. Thus, job enlargement can increase skill variety.

Question 9

Task identity is the degree to which the job has a substantial impact on the organization and/or larger society.

Accepted Answer

Task identity is the degree to which a job requires completion of a whole and identifiable piece of work, meaning doing a job from start to finish with a visible outcome.

Question 10

Forming natural work units tends to increase task identity and task significance.

Accepted Answer

Forming natural work units, such as forming teams or departments, can increase employees' understanding of the task at hand and its significance. This helps them see how their work contributes to the larger goal and can increase their motivation and job satisfaction.

Question 11

Job enrichment tends to increase the quality of products or services.

Accepted Answer

Job enrichment is a process that involves increasing the level of responsibility, autonomy, and control that an employee has over their job. This can lead to increased job satisfaction, motivation, and improved job performance, which in turn can lead to higher quality products or services.

Question 12

Increasing the core job characteristics will not increase employee motivation for those who lack the required skills.

Accepted Answer

Increasing core job characteristics (such as skill variety, task identity, task significance, autonomy, and feedback) is based on the Job Characteristics Model, which suggests that enhancing these characteristics can increase employee motivation and job satisfaction. However, if employees lack the required skills to perform the tasks associated with these enhanced characteristics effectively, the increase in motivation may not occur. This is because employees might feel overwhelmed or incapable, which can lead to decreased motivation and job satisfaction.

Question 13

Jobs with high level of task significance provide freedom,independence,and discretion in scheduling the work and determining the procedures to be used to complete the work.

Accepted Answer

Jobs with high level of task significance are those where the impact on others is significant and meaningful, but this does not necessarily include freedom, independence, and discretion in scheduling the work or determining procedures. Those aspects are more closely related to job autonomy.

Question 14

Employees assembling complete computer modems would have higher task identity than those assembling only one component and passing it along to others for further assembly.

Accepted Answer

Task identity refers to the extent to which a worker is responsible for a whole and identifiable piece of work. Assembling complete computer modems would involve a higher degree of task identity as the worker is responsible for the entire product, compared to assembling only one component in a larger assembly line where the worker's role is more fragmented.

Question 15

Motivator-hygiene theory suggests that people are mainly motivated by characteristics of the job itself,not by working conditions and other factors external to the job.

Accepted Answer

The motivator-hygiene theory, also known as the two-factor theory, proposes that people are primarily motivated by intrinsic factors or "motivators" such as a sense of achievement, recognition, and meaningful work, rather than extrinsic factors or "hygiene factors" such as working conditions or salary.

Question 16

Frederick Herzberg's motivator-hygiene theory casts more of a spotlight on the job itself (rather than the work environment)as an important source of employee motivation.

Accepted Answer

Herzberg's theory emphasizes that the content of the job, such as the level of challenge and responsibility, is more important in motivating employees than factors such as pay and working conditions (which are part of the work environment).

Question 17

Two ways to enrich jobs are by clustering jobs into natural groups and by establishing client relationships.

Accepted Answer

Clustering jobs into natural groups allows for employees to have a sense of purpose and identity within their work, while establishing client relationships can provide employees with a sense of fulfillment and meaning in their interactions with customers. Both of these strategies can help to enrich jobs.

Question 18

Task identity is the main job characteristic related to job enrichment.

Accepted Answer

Job enrichment involves enhancing a job by increasing the level of responsibility, autonomy, and opportunities for personal growth, not just focusing on task identity. Task identity is one aspect, but job enrichment encompasses more, including skill variety, task significance, autonomy, and feedback.

Question 19

According to the job characteristics model,experienced meaningfulness increases with the level of job feedback.

Accepted Answer

The answer of According to the job characteristics model,experienced meaningfulness...

Question 20

Research suggests that increasing job enlargement increases employee motivation almost as much as job enrichment.

Accepted Answer

Job enlargement significantly improves work efficiency and flexibility.However, research suggests that simply giving employees more tasks won't affect motivation, performance, or job satisfaction.Employees are motivated when they perform a variety of tasks and have the freedom and knowledge to structure their work to achieve the highest satisfaction and performance.These job characteristics are at the heart of job enrichment.

Quiz 6: Applied Performance Practices