If a service provider is to understand and serve people who might be different,they must first become aware ____.
A) that they are also very similar
B) that conducting business with them is always unsuccessful
C) that culture does not play a role in it
D) that the Internet is a good source of information

Question

Quizplus · Accepted Answer

The number of service providers and customers with varied backgrounds is growing at a rapid pace. If you are to understand and serve people who might be different from you, you must first become aware that they are also very similar to you.

If a Service Provider Is to Understand and Serve People