_____ refers to the factors used to send messages that impact a customer's perception or feelings about a service provider of organization.
A) Perception checking
B) Gender communication
C) Miscellaneous cues
D) Semantics
Correct Answer:
Verified
Q34: Service providers miss important vocal and visual
Q36: The intimate distance which is typically reserved
Q37: _ is likely to lead to customer
Q37: Pitch, volume, rate, quality, articulation, and other
Q38: Which of the following is likely to
Q40: Acceptable rules,manners,and ceremonies for an organization,profession,or society
Q42: If a service provider is to understand
Q43: _ refers to the outcome of people
Q44: As a service provider,one way to be
Q55: What are clusters?
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