Which of the following is a strategy for preventing dissatisfaction and problem solving?
A) Always sympathize with the customer to make them feel better
B) Refrain from going the extra mile to provide exemplary service
C) Give in to the whim and request of every customer
D) Think like the customer and act accordingly

Question

Quizplus · Accepted Answer

Think like the customer. Think about how you would like to be served under the conditions you are dealing with and act accordingly.

Which of the Following Is a Strategy for Preventing Dissatisfaction