To be effective in dealing with others,service providers should:
A) ignore the power of values and beliefs
B) think their value system is better than that of someone else
C) use negative feedback as needed and strive to adopt the beliefs of others
D) be open-minded and accept that someone else has a different belief system

Question

Quizplus · Accepted Answer

To be effective in dealing with others, service providers should not ignore the power of values and beliefs, nor should they think that their value system is better than that of someone else. The key to service success is to be open-minded and accept that someone else has a different belief system that determines his or her needs.

To Be Effective in Dealing with Others,service Providers Should