Question 1

A manager attempting to select a test for a job applicant that will be a good predictor of the applicant's performance on the job if hired should be primarily concerned with the _____ of the test.

Accepted Answer

Managers should use tests that most accurately predict what applicants' performance will be on the job for which they are being assessed. This is called the validity of the test.

Question 2

Which of the following specifically refers to a performance appraisal by peers,subordinates,supervisors,and sometimes even clients?

Accepted Answer

In a 360-degree appraisal, a variety of people, beginning with the manager and including peers or coworkers, subordinates, superiors, and sometimes even customers or clients, appraise a manager's performance.

Question 3

Which of the following is the MOST likely reason that unions exist?

Accepted Answer

Sometimes, organizations adopt plans to satisfy one constituency that hurts the interests of another. When this occurs to employees, unions can give them a powerful voice in representing their interests.

Question 4

A manager designs a training class that includes key aspects of the work situation and attempts to duplicate the necessary job tasks as closely as possible.This is known as designing a(n):

Accepted Answer

In a simulation, key aspects of the work situation and job tasks are duplicated as closely as possible in an artificial setting.

Question 5

Write a note on the components of performance appraisal and feedback,and pay and benefits to the employees.

Accepted Answer

The answer of Write a note on the components of...

Question 6

Prior to designing a training and development program for managers,a human resource specialist attempts to determine which managers require training and what types of skills and knowledge these managers require to develop.This process is known as:

Accepted Answer

Before creating training and developing programs, managers should perform a needs assessment to determine which employees need training or development and what type of skills or knowledge they need to acquire.

Question 7

An organization reimburses managers for graduate school tuition whenever they receive a grade of A or B in management-related courses.This is an example of which component of the HRM process?

Accepted Answer

Many large corporations reimburse employees for tuition expenses they incur while taking college courses and obtaining advanced degrees. This is an effective way to develop employees who are able to take on new responsibilities and more challenging positions.

Question 8

The Act that made it legal for workers to organize into unions was the:

Accepted Answer

The National Labor Relations Act made it legal for workers to organize into unions to protect their rights and interests and declared certain unfair or unethical organizational practices to be illegal.

Question 9

The degree to which a test measures what it is supposed to measure is called the _____ of the test.

Accepted Answer

Validity is the degree to which a tool measures what it purports to measure.

Question 10

The process by which a manager shares performance information with a subordinate and develops a plan for the future development of that subordinate is known as:

Accepted Answer

Performance feedback is the process through which managers share performance appraisal information with their subordinates, give subordinates an opportunity to reflect on their own performance, and develop, with subordinates, plans for the future.

Question 11

_____ is negotiation between labor unions and managers to resolve conflicts and disputes about important issues such as working hours,wages,working conditions,and job security.

Accepted Answer

Collective bargaining is negotiation between labor unions and managers to resolve conflicts and disputes about important issues such as working hours, wages, working conditions, and job security.

Question 12

A sales manager for a Ford Motor Co.dealer evaluates each one of his sales staff monthly on the basis of the number of new cars sold during the past month.Which of the following best explains this type of appraisal?

Accepted Answer

Objective appraisals are based on facts and are likely to be numerical-the number of cars sold, the number of meals prepared, the number of times late, the number of audits completed.

Question 13

A manager assesses a subordinate on personal characteristics that are relevant to the job performance of that subordinate.This is known as:

Accepted Answer

When trait appraisals are used, managers assess subordinates on personal characteristics that are relevant to job performance, such as skills, abilities, or personality.

Question 14

Each component of an HRM system influences the others,and all five must fit together Explain the components of recruitment and selection and training and development.

Accepted Answer

The answer of Each component of an HRM system influences...

Question 15

A manager evaluates a subordinate's job performance and his contributions to the organization.This is known as the process of:

Accepted Answer

Performance appraisal is the evaluation of employees' job performance and contributions to the organization.

Question 16

An employee learns how to do her job by working closely with her team leader,observing and learning how the process functions.This is known as:

Accepted Answer

In on-the-job training, learning occurs in the work setting as employees perform their job tasks.

Question 17

How do good labor relations contribute to a good working relationship? Explain the importance of maintaining a balance between all the five components with an example.

Accepted Answer

The answer of How do good labor relations contribute to...

Question 18

An appraisal of a subordinate by a manager in terms of that manager's perceptions of the traits,behaviors,and results produced by that subordinate is known as:

Accepted Answer

Subjective appraisals are based on managers' perceptions of traits, behaviors, or results.

Question 19

The arrangement of jobs into categories reflecting their relative importance to the organization and its goals,level of skills required,and other characteristics is called:

Accepted Answer

A pay structure clusters jobs into categories reflecting their relative importance to the organization and its goals, levels of skill required, and other characteristics managers consider to be important.

Question 20

A manager's evaluation of a subordinate's work that occurs twice a year and is based on measures of performance dimensions of that subordinate's job is known as a(n)_____ appraisal.

Accepted Answer

Formal appraisals are conducted at set times during the year and are based on performance dimensions and measures that have been specified in advance.

Quiz 12: Building and Managing Human Resources