Brandon is Mark's manager.When the leader of Mark's team leaves,Mark is given additional responsibilities as acting team leader.Brandon wants him to take the team in a new direction.However,the company does not give Mark a raise or promise of a bonus.What mistake has Brandon,the change agent,made?
A) Brandon has exhibited poor leadership style.
B) Brandon had poor timing.
C) Brandon had a lack of tact.
D) Brandon disrupted cultural traditions.
E) Brandon failed to legitimize change.

Question

Quizplus · Accepted Answer

Brandon failed to legitimize change by not providing Mark with any additional incentives or rewards for taking on the additional responsibility and implementing a new direction. Without proper legitimization, the team may not fully embrace the change, and it may lead to resistance or lack of enthusiasm towards the new direction.

Brandon Is Mark's Manager