Question 1

The American With Disabilities Act of 1990 (ADA):
A)requires employers to develop a job description from the specified method of essential function analysis (EFA)
B)was the first legislation that required annual job analyses
C)requires job analysis to identify the essential functions of jobs
D)requires that all work-related promotions be based on objective standards
E)lists the steps for conducting appropriate job analysis for legal compliance

Accepted Answer

The American With Disabilities Act of 1990 (ADA) requires job analysis to identify the essential functions of jobs. This is important to determine whether or not a person with a disability is able to perform the essential functions of a job with or without a reasonable accommodation. The ADA does not require annual job analyses or specific methods for conducting job analysis. It also does not specify requirements for work-related promotions. However, conducting appropriate job analysis is important for legal compliance with the ADA.

Question 2

Roy,Harry,and Ian work for Hartley Construction Company,a large firm in the southwestern United States.All are carpenters,yet all perform slightly different tasks.Roy builds the structure;he is responsible for making sure each room is square,and each window and door fits.Ian does finishing work;he is responsible for molding,cabinetry,and other more delicate work.Harry is an all-round carpenter and fills in where he is needed.Administratively,the three carpenters are all part of a(n):
A)autonomous group
B)occupation
C)task hierarchy
D)job class
E)task order

Accepted Answer

The three carpenters are all part of the same occupation, which is carpentry.

Question 3

Subject matter experts include which of the following
A)job incumbents
B)supervisors
C)trained job analysts
D)customers
E)all of the above

Accepted Answer

Subject matter experts can come from various sources including job incumbents, supervisors, trained job analysts, and even customers. Therefore, option E, "all of the above," is the best choice as it includes all the possible sources of subject matter experts.

Question 4

Job analysis is the process of describing and recording information about job behaviors and activities.Typically,the information described and recorded includes:
A)reasons why an employee at a particular job can be fired
B)results of previous job performance appraisals
C)competencies that enable and enhance the job performance
D)forecast of hiring needs for specific positions within the organization
E)all of the above

Accepted Answer

Job analysis describes specific job behaviors and activities, and often includes identifying the competencies needed for successful job performance. A, B, and D are not typically part of the job analysis process.

Question 5

_____ describes the skills,knowledge,abilities,values,interests and personalities of successful employees.
A)Traditional job analysis
B)Competency modeling
C)Trait-based projection
D)Person-job fit analysis
E)Contingency modeling

Accepted Answer

Competency modeling is a process that identifies the skills, knowledge, abilities, values, interests and personalities that are required for successful job performance. It focuses specifically on the attributes of successful employees, rather than on the tasks of the job. This information can be used to develop selection criteria, performance standards, and training programs. A, C, D, and E are not accurate descriptions of competency modeling.

Question 6

Lucy has a one-person business called Office Expert.She specializes in helping her clients,usually new businesses,set up their office and secretarial functions.She selects office software,sets up administrative procedures and even selects proper office furnishings.As an expert in secretarial and office skills,she will train the new staff,if requested.One of her recent clients has asked her to continue her services by working for it three days a week with a job title of "executive secretary." Lucy would be on the premises from 9 a.m.to 5 p.m. ,Mondays,Wednesdays and Fridays.She would report directly to the President,who would direct her work.Which of the following statements is true?
A)Lucy would be an employee of the firm if she agreed to this arrangement.
B)Lucy would be an independent contractor if she agreed to this arrangement.
C)Lucy is currently an employee of the firm,so this new arrangement would not change her relationship with the firm.
D)Whether Lucy is an employee or an independent contractor has no bearing on her compensation.
E)None of the above statements are truE.

Accepted Answer

Lucy would be considered an employee because she would have set hours, work on the premises, and report directly to the President, who would direct her work, indicating control typical of an employer-employee relationship.

Question 7

Which of the following statements about job descriptions is true?
A)A job description is the primary tool used to describe and record information about job behaviors and activities.
B)Job descriptions are instrumental in the writing of job analyses.
C)Supervisors use job descriptions to evaluate performance and provide feedback to subordinates.
D)The job description lists the purpose of the job,the major duties it requires,and the conditions under which the job is performeD.
E)All of the above statements about job descriptions are truE.

Accepted Answer

The answer of Which of the following statements about job...

Question 8

In order to prepare a comprehensive job analysis,an organization needs to survey or interview:
A)job incumbents,supervisors,trained job analysts,and customers
B)job incumbents,job applicants,and supervisors
C)job incumbents,supervisors,and HR personnel
D)job incumbents,job applicants,human resource personnel,and managers
E)job incumbents,job applicants,supervisors,and employees at similar positions in other organizations

Accepted Answer

To prepare a comprehensive job analysis, an organization needs to survey or interview job incumbents (who are currently performing the job), supervisors (who oversee the job), trained job analysts (who can provide expertise), and customers (who interact with the job in some way). This ensures that all relevant aspects of the job are captured and analyzed. Therefore, answer choice A, which includes all of these stakeholders, is the best choice. Answer choices B, C, D, and E are incomplete and do not include all necessary parties.

Question 9

_____ involves identifying and measuring a worker's physical movements when performing tasks and then analyzing the results to determine whether some motions can be eliminated or performed more efficiently.
A)Time-and-motion study
B)The standardized job analysis questionnaire
C)The integrated approach to job analysis
D)A customized task inventory
E)A functional job analysis

Accepted Answer

The process described in the question is a time-and-motion study, which is a technique used to optimize work processes by analyzing the movements required for a particular task. The other choices do not involve this specific type of analysis.

Question 10

Which method for gathering information for job analyses is typically used when the organization is concerned about keeping costs of the process as low as possible?
A)observation
B)questionnaires
C)group interviews
D)experimentation
E)individual interviews

Accepted Answer

Questionnaires are typically the most cost-effective method for gathering information for job analyses because they can be distributed electronically and completed by a large number of individuals simultaneously without the need for expensive equipment or staffing. Additionally, questionnaires can be used to gather both quantitative and qualitative data, making them a versatile tool for job analysis.

Question 11

All of the following are common ways to collect information for job and organizational analyses EXCEPT:
A)observation
B)group interviews
C)questionnaires
D)experimentation
E)individual interviews

Accepted Answer

Experimentation is not a common way to collect information for job and organizational analyses. Observation, group interviews, questionnaires, and individual interviews are all commonly used methods.

Question 12

At the major accounting firms,newly hired accountants typically begin as junior staff accountants.If successful,they are promoted to senior staff accountants,then to managers,then to partners.This is called _____.
A)career stage movement
B)a functional silo
C)lateral transfers
D)a career path
E)promotion progression

Accepted Answer

The described progression from junior staff accountant to partner is a clearly defined career path within the accounting firm.

Question 13

The objective of human factors approach to job analysis is to:
A)speed up the way workers do their jobs
B)minimize amount of stress and fatigue experienced on the job
C)reduce the amount of break time required
D)enable employers to hire younger workers
E)All of the above

Accepted Answer

The objective of human factors approach to job analysis is to minimize the amount of stress and fatigue experienced on the job, which can improve worker satisfaction and productivity. This approach does not focus on speeding up the way workers do their jobs, reducing break time, or enabling employers to hire younger workers. Therefore, option B is the best choice.

Question 14

Have you ever called a customer service number and been told that your call was being monitored in order to improve the efficiency provided the individual customer? If that monitoring were by a trained job analyst engaged in a job and organizational analysis,the analyst would be using which of the following techniques?
A)observation
B)experimentation
C)primary research
D)questionnaire
E)survey sampling

Accepted Answer

Observation is the technique used for job and organizational analysis where the analyst observes the employees performing their tasks and activities in order to gather information about their job duties, responsibilities, and requirements. In this scenario, the job analyst would be observing the customer service representatives during their calls in order to gather information for the job analysis.

Question 15

Andrew is applying for a new job as a flight attendant for Gung-Ho Air Service,which specializes in flying into third-world locations.He asks for a job description,and it includes phrases such as: the ability to operate inflatable life rafts,the ability to perform advanced first aid,such as field dressing of broken limbs,ability to accurately operate small firearms,holding a bartender's license,the ability to operate a global positioning device,fluency in three languages,and a degree in abnormal psychology.This job description was probably based on _____.
A)a job analysis by an HR director who has read too many Tom Clancy novels
B)a time and motion study
C)a task-oriented job analysis
D)a worker-focused job analysis
E)a results-oriented job analysis

Accepted Answer

The answer of Andrew is applying for a new job...

Question 16

Job descriptions typically include ALL of the following EXCEPT:
A)Job Title
B)Supervision
C)Work Performed
D)Job Context
E)Salary Range

Accepted Answer

Job descriptions typically include job title, supervision, work performed, and job context. Salary range may or may not be included in a job description, as it is often determined by factors such as experience, education, and industry standards. However, some job postings do include salary information.

Question 17

Following the collapse of Enron,its beleaguered auditor,the major accounting firm Arthur Andersen (AA),had to sell off parts of its practice to former competitors.The HR professionals at the acquiring firms would use job analysis to achieve all but which of the following goals?
A)compare job content of AA jobs with the content of their firm's jobs
B)identifying which jobs with identical content should be compensated differently
C)identify the competencies needed to perform the jobs
D)identifying redundant jobs that could be eliminated
E)all of the above are functions of job analysis in a merger and acquisition context.

Accepted Answer

Job analysis is used to understand job content, identify competencies, and recognize redundant positions, not to determine compensation differences for identical job content.

Question 18

All of the following are typical objectives of job analysis EXCEPT:
A)the identification of jobs to be eliminated
B)provide accurate job descriptions
C)forecasting of labor needs
D)developing new selection tools
E)developing ways to measure job performance

Accepted Answer

The answer of All of the following are typical objectives...

Question 19

The _____ can be used to insure that an organization's entire system for managing people is internally consistent and appropriate for the organization's context.It is the foundation upon which the HR system is built.
A)job analysis
B)mission statement
C)organizational strategic plan
D)organizational functional objectives
E)organizational chart

Accepted Answer

The answer of The _____ can be used to insure...

Question 20

At the dawn of the industrial revolution,_____ used the newly invented motion picture camera to study the motions of workers and make recommendations for how their work could be carried out with fewer movements that required less physical effort.
A)Max Weber.
B)Fredrick Taylor
C)William Gantt
D)Frank and Lillian Gilbreth
E)Chester Barnard

Accepted Answer

Frank and Lillian Gilbreth were pioneers in the field of industrial engineering and used motion picture cameras to study worker motions and streamline work processes. They developed the "therblig" system, which analyzed the actions in a work task and aimed to eliminate unnecessary or inefficient movements. Their work heavily influenced the development of time and motion studies, which aimed to improve efficiency and productivity in the workplace.

Quiz 5: Using Job Analysis and Competency Modeling

The American With Disabilities Act of 1990 (ADA) :

Subject matter experts include which of the following

Job analysis is the process of describing and recording information about job behaviors and activities.Typically,the information described and recorded includes:

_____ describes the skills,knowledge,abilities,values,interests and personalities of successful employees.

Which of the following statements about job descriptions is true?

In order to prepare a comprehensive job analysis,an organization needs to survey or interview:

_____ involves identifying and measuring a worker's physical movements when performing tasks and then analyzing the results to determine whether some motions can be eliminated or performed more efficiently.

Which method for gathering information for job analyses is typically used when the organization is concerned about keeping costs of the process as low as possible?

All of the following are common ways to collect information for job and organizational analyses EXCEPT:

At the major accounting firms,newly hired accountants typically begin as junior staff accountants.If successful,they are promoted to senior staff accountants,then to managers,then to partners.This is called _____.

The objective of human factors approach to job analysis is to:

Job descriptions typically include ALL of the following EXCEPT:

Following the collapse of Enron,its beleaguered auditor,the major accounting firm Arthur Andersen (AA) ,had to sell off parts of its practice to former competitors.The HR professionals at the acquiring firms would use job analysis to achieve all but which of the following goals?

All of the following are typical objectives of job analysis EXCEPT:

The _____ can be used to insure that an organization's entire system for managing people is internally consistent and appropriate for the organization's context.It is the foundation upon which the HR system is built.

At the dawn of the industrial revolution,_____ used the newly invented motion picture camera to study the motions of workers and make recommendations for how their work could be carried out with fewer movements that required less physical effort.