The unique combination of benefits received by targeted consumers that include quality, price, convenience, delivery, and both before-sale and after-sale service is called customer _____.
A)loyalty program
B)value
C)convenience
D)retention plan

Question

Quizplus · Accepted Answer

For our purposes, customer value is the unique combination of benefits received by targeted consumers that includes quality, price, convenience, delivery, and both before-sale and after-sale service.

The Unique Combination of Benefits Received by Targeted Consumers That