Question 1

Identify at least five of the influence tactics used to get people to do what you want.Is each of these a hard or soft tactic? Which one is most frequently used? Provide examples of how each might be used.

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Question 2

Research shows that followers seek and admire leaders who create feelings of

Accepted Answer

Research shows that followers seek and admire leaders who create feelings of significance.Such leaders make followers feel that what they do at work is important and meaningful.

Question 3

Which of the following is not positively associated with transformational leadership, according to research?

Accepted Answer

The research shows that transformational leadership yields several positive results.For example, it is positively associated with (1) measures of organizational effectiveness; (2) measures of leadership effectiveness and employee job satisfaction; (3) more employee identification with their leaders and with their immediate workgroups; and (4) higher levels of intrinsic motivation, group cohesion, work engagement, and setting of goals consistent with those of the leader.

Question 4

What are the characteristics of a transformational leader? How do they transform their followers? Select someone that you believe to be a transformational leader, and illustrate your points.

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Question 5

Identify and define the five sources of power.Provide an example of how each might be used, and by whom.

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Question 6

Starbucks CEO Howard Schultz has made sure his employees have health insurance and work in a positive environment.He could best be described as which type of leader?

Accepted Answer

Starbucks CEO Howard Schultz is cited as being one of the foremost practitioners of servant-style leadership.Schultz has made sure his employees have health insurance and work in a positive environment, and as a result Starbucks has a strong brand following.

Question 7

In the leader-member exchange model, the relationship between leader and follower that is characterized by mutual trust, respect, and liking is known as a(n) ________ exchange.

Accepted Answer

In the in-group exchange, the relationship between leader and follower becomes a partnership characterized by mutual trust, respect, and liking, and a sense of common fates.

Question 8

What is a trait theory of leadership? According to Kouzes and Posner, what are the four traits that make a credible leader? Choose a leader that you find credible and assess if that person seems to possess these traits.

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Question 9

Explain Fiedler's contingency theory by describing the factors that contribute to a low-control situation, and what style of leadership would be prescribed in this case.Illustrate the situation with realistic circumstances in which this would occur.

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Question 10

Karen, the manager of a branch location of a large travel firm, treated company resources as if they were her own and her employees even better.She cared about the staff deeply and even organized international volunteering activities to promote their growth.Karen could best be described as which type of leader?

Accepted Answer

Servant leaders focus on providing increased service to others.Characteristics include belief they are stewards of their employees and resources and commitment to the growth of people .

Question 11

Leaders want ________ who are productive, reliable, honest, cooperative, proactive, and flexible.

Accepted Answer

Leaders want followers who are productive, reliable, honest, cooperative, proactive, and flexible.They do not want followers who are reluctant to take the lead on projects, fail to generate ideas, are unwilling to collaborate, or who withhold information, provide inaccurate feedback, or hide the truth.

Question 12

What is a behavioral theory of leadership? Choose one of the behavioral leadership theories and explain it.Then, choose a leader and characterize the leadership style you think that person exhibits according to your chosen theory.

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Question 13

What is a transactional leader? What is a transformational leader? Explain how these terms align with the earlier definitions of manager and leader.

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Question 14

Contrast management with leadership and explain their relationship to one another using John Kotter's criteria.

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Question 15

What is servant leadership? What are the characteristics of a servant leader?

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Question 16

Employees at Central Plains Bank were really impressed with Jeff, the new CEO.He was the first person who had fully developed a vision for the company about where it could go, and had energized everyone to try to get there.Jeff is a ______ leader.

Accepted Answer

A transformational leader inspires motivation by offering an agenda, a grand design, an ultimate goal, or in short, a vision.

Question 17

A leader who focuses on providing increased service to others is called a

Accepted Answer

Servant leaders focus on providing increased service to others, meeting the goals of both followers and the organization rather than to themselves.

Question 18

The ______ model of leadership emphasizes that leaders have different sorts of relationships with different subordinates.

Accepted Answer

The leader-member exchange (LMX) model of leadership emphasizes that leaders have different sorts of relationships with different subordinates.

Question 19

______ have a global mind-set that recognizes that the Internet is opening new markets and recharging existing ones.

Accepted Answer

E-leaders, says one writer, "have a global mind-set that recognizes that the Internet is opening new markets and recharging existing ones.They don't bother fighting mere battles with competitors because they're too busy creating businesses that will surround and destroy them."

Quiz 14: Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader