Which of the following statements is true of customer needs?
A)Each customer has basic human needs that are unique.
B)Every customer's needs include being treated fairly.
C)Understanding the customer as a person just like yourself makes it difficult to anticipate his or her needs.
D)If a customer does not have a thorough understanding of what his or her own needs are, you should consider revising your product and service offerings.

Question

Quizplus · Accepted Answer

Treating customers fairly is a basic need that is common to all customers. While customers may have unique preferences and desires, treating them with fairness and respect is essential to meeting their needs. The other statements are either inaccurate or do not provide a clear understanding of customer needs.

Which of the Following Statements Is True of Customer Needs