When a customer with an injured hand had to fill out a long customer survey form, Jason, the store manager, took time out to do it for her. Jason was "going the extra mile" for the customer.

Question

Quizplus · Accepted Answer

Jason showed extra effort and consideration by filling out the survey form for the injured customer, which qualifies as going the extra mile to provide exceptional customer service.

When a Customer with an Injured Hand Had to Fill