Adrian, a manager of the research and development team of an organization, challenges his subordinates to "think outside the box" to improve the way the unit does its work. Adrian is focusing on ________.
A) personal mastery
B) mental models
C) team learning
D) shared vision

Question

Quizplus · Accepted Answer

Organizations need to encourage employees to develop and use complex mental models. Mental models are sophisticated ways of thinking that challenge employees to find new or better ways of performing a task to deepen their understanding of what is involved in a particular activity.

Adrian, a Manager of the Research and Development Team of an Organization