Question 1

Which of the following is an outdated, Theory X assumption about people at work?
A)The typical employee can learn to accept and seek responsibility.
B)Work is a natural activity, just like play or rest.
C)Coercion or threats are necessary before employees will work.
D)The typical member of the general population has imagination and creativity.
E)People are capable of self-direction.

Accepted Answer

Coercion or threats are a part of the outdated Theory X assumption that assumes that people are inherently lazy and need to be forced to work. This assumption is no longer relevant in modern workplaces where the focus is on motivating and empowering employees to achieve their full potential. The other options, A, B, D and E, are all modern assumptions about people at work and are based on the principles of Theory Y.

Question 2

Employment equity is legislation intended to remove barriers and promote equity among four groups, which does not include:
A)women
B)homeless people
C)visible minorities
D)aboriginal people
E)persons with disabilities

Accepted Answer

The legislation of employment equity aims to promote equity among four groups, namely, women, visible minorities, Aboriginal people, and persons with disabilities. Homeless people are not included in these groups.

Question 3

Organizational Behaviour can bring to the workplace an understanding of:
A)the ability to understand and analyze fundamental behaviours
B)the ability to evaluate and help other employees
C)the ability to identify and provide examples of best practices
D)the ability to assist others in gaining job satisfaction
E)all the answers are correct

Accepted Answer

Organizational Behaviour can provide an understanding of fundamental behaviours, help in evaluating and supporting employees, identify best practices, and improve job satisfaction. Therefore, all the given options are the correct outcomes of understanding Organizational Behaviour.

Question 4

To help the reader understand organizational behaviour, the authors use a:
A)story telling strategy
B)theory-research-practice strategy
C)example strategy
D)research and application strategy
E)theory and application strategy

Accepted Answer

The authors use a theory-research-practice strategy to help the reader understand organizational behaviour. This means that they present theories related to organizational behaviour, then provide research evidence to support or refute these theories, and finally provide practical applications of these theories to real-world organizational situations. This approach helps the reader to gain a deeper understanding of the subject matter and apply it in practical situations.

Question 5

The process of working with and through others to achieve organizational objectives effectively, efficiently, and ethically is referred to as
A)organizational behaviour
B)leadership
C)membership
D)teams
E)management

Accepted Answer

The definition provided aligns with the concept of management, which involves coordinating and directing the resources of an organization towards achieving its goals. Options A, B, C, and D are related concepts but do not fully capture the overall process of effectively managing organizational objectives through others.

Question 6

The primary role of past managers was
A)to be the order giver
B)to facilitate
C)to be a team member
D)to be a teacher and coach
E)to be an advocate

Accepted Answer

Traditionally, past managers were primarily seen as order givers, focusing on directing and controlling employees to achieve organizational goals.

Question 7

The approach using management tools and techniques in a situationally appropriate manner is referred to as
A)one-best way approach
B)contingency approach
C)total quality management approach
D)Deming approach
E)E-business approach

Accepted Answer

The contingency approach emphasizes that there is no one best way to manage, and that management tools and techniques should be applied in a manner that is appropriate to the specific situation at hand. This approach recognizes that different organizations, environments, and circumstances require different management approaches. The other answer choices (A, C, D, E) all promote a specific management philosophy or approach, rather than acknowledging the need for situational adaptation.

Question 8

Which of the following disciplines does organizational behaviour draw upon?
A)statistics
B)anthropology
C)sociology
D)psychology
E)all answers are correct

Accepted Answer

Organizational behaviour draws upon all of these disciplines to understand and analyze behavior within organizations. Statistics is used to analyze data, anthropology provides insights into understanding diverse cultures within organizations, sociology helps to understand group dynamics and organizational structures, and psychology plays a key role in understanding individual behavior and motivation.

Question 9

An effective manager will encourage participation, upward communication, and suggestions.

Accepted Answer

An effective manager will promote open communication and create a culture where employees feel comfortable to share their ideas and suggestions. Encouraging participation and upward communication fosters a positive work environment and can help to generate innovative ideas and solutions.

Question 10

A field of study dedicated to better understanding and managing people at work, both individually and in groups refers to:
A)productivity
B)organizational behaviour
C)theory x
D)management
E)total quality management

Accepted Answer

Organizational behaviour is specifically focused on studying human behavior in the workplace and how this can be managed effectively to promote productivity and well-being. The other choices are related to management and productivity but are not as specific to the study of people and their behavior in the workplace.

Question 11

Organizational behaviour investigates the individual, the group, and the organization, to develop a better understanding of the workplace.

Accepted Answer

Organizational behaviour aims to study the behavior of individuals, groups, and organizations in the workplace, in order to improve understanding of the workplace and find ways to improve it.

Question 12

Which of the following is/are significant landmarks in the evolution of understanding and managing people in the work place?
A)the total quality management movement
B)the human relations movement
C)total quality management and human relations movement
D)the managers approach to organizational behaviour
E)theory z

Accepted Answer

The answer of Which of the following is/are significant landmarks...

Question 13

Which response characterizes the 21^st century manager? A)periodic learning B)limited input for individual decisions C)multidirectional communication pattern D)command-and-control management E)monocultural orientation

Accepted Answer

The 21st century manager is characterized by a multidirectional communication pattern, meaning that they are open to receiving ideas and feedback from their team and are willing to collaborate on decision-making. This style of management promotes a more inclusive and dynamic workplace culture.

Question 14

The host of individual differences in people is called
A)contingency
B)ethics
C)job design
D)diversity
E)minority

Accepted Answer

The term used to describe the differences among individuals, such as race, ethnicity, gender, age, religion, and sexual orientation, is diversity. The other options are not related to individual differences among people.

Question 15

McGregor's modern and positive assumptions about employees being responsible and creative is called
A)McGregor's quality management approach
B)Theory X
C)McGregor's theory of employee development
D)McGregor's theory of manager development
E)Theory Y

Accepted Answer

McGregor's modern and positive assumptions about employees being responsible and creative is called Theory Y. Option A, B, C and D are not correct as they do not specifically relate to McGregor's positive attitude towards employees as represented by Theory Y.

Question 16

The term ethics refers to moral issues and is concerned with
A)good versus bad
B)right versus wrong
C)individual motivation
D)strong personal values
E)all answers are correct

Accepted Answer

Ethics is concerned with moral issues that involve questions of good versus bad, right versus wrong, individual motivation, and strong personal values. All of these options are correct and represent different aspects of ethical considerations.

Question 17

The extension of business operations to markets around the globe refers to:
A)partnerships with non-traditional groups
B)workforce diversity
C)employment equity
D)globalization
E)developmental practices

Accepted Answer

The extension of business operations to markets around the globe is commonly known as globalization. This involves the expansion of a business's operations beyond its domestic market, such as venturing into international markets. The other options listed do not accurately describe this concept.

Question 18

The effective manager's skill profile includes
A)clarification of goals and objectives
B)technical and administrative expertise
C)clarification of goals and objectives as well as technical and administrative expertise
D)hoard and restrict access
E)time, effort, and rank

Accepted Answer

The effective manager's skill profile includes both the clarification of goals and objectives, as well as technical and administrative expertise. These two skills are essential for a manager to effectively lead and guide their team towards achieving the organization's goals. Hoarding and restricting access, as well as time, effort, and rank, are not desirable or effective skills for a manager to possess.

Question 19

The term used to refer to running the entire business via the Internet is
A)E-commerce
B)B2B commerce
C)E-business
D)Social networking
E)Web trading

Accepted Answer

E-commerce refers to the buying and selling of products or services over the internet, while B2B commerce refers specifically to business-to-business transactions. Social networking and web trading are related to online communication and trading, but they do not encompass the entire business operation. E-business is the term used to refer to running the entire business via the internet, which includes e-commerce, but also includes other aspects such as online marketing, customer service, and supply chain management.

Question 20

According to your text, contemporary organizational behaviour issue/s is/are:
A)workplace diversity
B)ethics
C)e-business
D)globalization
E)workplace diversity, ethics, e-business, and globalization

Accepted Answer

The text mentions multiple contemporary organizational behaviour issues such as workplace diversity, ethics, e-business, and globalization. Therefore, the best choice is E, which includes all of them.

Quiz 1: Introduction to the Field of Organizational Behavior

Which of the following is an outdated, Theory X assumption about people at work?

Employment equity is legislation intended to remove barriers and promote equity among four groups, which does not include:

Organizational Behaviour can bring to the workplace an understanding of:

To help the reader understand organizational behaviour, the authors use a:

The process of working with and through others to achieve organizational objectives effectively, efficiently, and ethically is referred to as

The primary role of past managers was

The approach using management tools and techniques in a situationally appropriate manner is referred to as

Which of the following disciplines does organizational behaviour draw upon?

An effective manager will encourage participation, upward communication, and suggestions.

A field of study dedicated to better understanding and managing people at work, both individually and in groups refers to:

Organizational behaviour investigates the individual, the group, and the organization, to develop a better understanding of the workplace.

Which of the following is/are significant landmarks in the evolution of understanding and managing people in the work place?

Which response characterizes the 21st century manager?

The host of individual differences in people is called

McGregor's modern and positive assumptions about employees being responsible and creative is called

The term ethics refers to moral issues and is concerned with

The extension of business operations to markets around the globe refers to:

The effective manager's skill profile includes

The term used to refer to running the entire business via the Internet is

According to your text, contemporary organizational behaviour issue/s is/are:

Which response characterizes the 21^st century manager?