Goals that aim at changing minds of customers by seeking repeat purchase or a call to set an appointment can be best described as:
A) Strategic goals
B) Tactical goals
C) Action goals
D) Positioning goals
E) Social goals
Correct Answer:
Verified
Q20: Billing and shipping are part of communication
Q21: In this step of the CRM process,a
Q22: Interest:
A) Reflects the buyer's desire to learn
Q23: Which of the following statements about integrated
Q24: The term 'prospect' best defines someone:
A) Who
Q26: In the CRM process,implementing the communication strategy
Q27: _ is the recognition by the buyer
Q28: A strategic,two-way communication targeted to specific customers
Q29: _ involves how the customer chooses to
Q30: The attempt to define the product's image/meaning
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