Process control is best defined as the quality control method that emphasizes:
A) how to do things in a way that leads to better quality.
B) how to improve only products.
C) ways to improve only services.
D) the use of sampling techniques to find defects in products.

Question

Quizplus · Accepted Answer

In general, when supervisors look for high-quality performance to reinforce or improvements to make, they can focus on two areas: the product itself or the process of making and delivering the product. Process control emphasizes how to do things in a way that leads to better quality.

Process Control Is Best Defined as the Quality Control Method