When the supervisor involves employees in making decisions, he or she cannot always be sure of the outcomes. Supervisors differ in their level of comfort with this uncertainty, which refers to their
A) personal leadership strengths.
B) level of confidence in employees.
C) tolerance for ambiguity.
D) knowledge and experience.

Question

Quizplus · Accepted Answer

Supervisors differ in their comfort with uncertainty, which is called tolerance for ambiguity. This refers to the degree to which someone is comfortable with uncertain, complex, and ambiguous situations. It is a personal characteristic that can impact how supervisors involve their employees in decision-making processes.

When the Supervisor Involves Employees in Making Decisions, He or She