Question 1

Theft is limited to tangible items,such as money and equipment.

Accepted Answer

Theft is not limited to tangible items; data, information, and intellectual property can be stolen as well.

Question 2

The concept of "wages in kind" suggests that the more dissatisfied the employee,the more motivated he or she will be to engage in incivility.

Accepted Answer

The concept of "wages in kind" suggests that the more dissatisfied the employee, the more motivated he or she will be to engage in fraud.

Question 3

Within the Vardi and Weitz model,management interactions are the actions taken by managers to prevent,control,or respond to harmful misbehavior.

Accepted Answer

These are management interventions.

Question 4

Misbehavior is not gender,industry,country,or date specific.

Accepted Answer

Misbehavior is not limited by factors such as gender, industry, country, or date. It can occur in any context and by anyone.

Question 5

Within the Vardi and Weitz model,instrumental force represents an individual's personal interests and beliefs.

Accepted Answer

According to the Vardi and Weitz model, instrumental force represents an individual's personal interests and beliefs.

Question 6

Sexual harassment is a form of discrimination,and harassed employees can file claims for battery and defamation.

Accepted Answer

Sexual harassment is a violation of Title VII of the Civil Rights Act of 1964, which prohibits discrimination in employment on the basis of sex, as well as race, color, national origin, and religion. Harassed employees can file claims under Title VII for sexual harassment, which can include claims for battery (unlawful touching) and defamation (false statements that harm a person's reputation).

Question 7

A recent study reported that males with high levels of the characteristic designated "likelihood to harass" tend to give attractive females higher scores on performance appraisals.

Accepted Answer

The study reported that males with high levels of "likelihood to harass" tend to give attractive females higher scores on performance appraisals.

Question 8

Sexual harassment is a form of unethical behavior but is not considered aggression.

Accepted Answer

Sexual harassment is both a form of aggression and unethical behavior.

Question 9

Sabotage is a tangible expression of aggression or violence.

Accepted Answer

Sabotage involves deliberately undermining or damaging something, usually for a malicious purpose. This can be considered a form of aggression or violence.

Question 10

Researchers have concluded that workers' substance use and abuse has more to do with personal characteristics than with working conditions.

Accepted Answer

According to the statement, researchers have concluded that workers' substance use and abuse is more related to personal characteristics than working conditions.

Question 11

Psychological sexual harassment occurs when sex-related behavior interferes with an employee's work performance or creates an intimidating,hostile,or offensive working environment.

Accepted Answer

This is an example of a "hostile work environment."

Question 12

Women tend to classify a smaller range of behavior as sexually harassing than do men.

Accepted Answer

Women tend to classify a wider range of behavior as sexually harassing than do men.

Question 13

O'Leary-Kelly,Griffin,and Glew suggest contend that demographic data may be the best predictors of violence,but it is prohibited by law from being collected.

Accepted Answer

O'Leary-Kelly, Griffin, and Glew suggest that demographic data is a strong predictor of violence, but laws often prohibit the collection of such information due to concerns about discrimination and privacy.

Question 14

Multiple tests are now available that can accurately predict future substance abuse.

Accepted Answer

No test can accurately predict future substance abuse.

Question 15

Researchers have found that overachievers are bullied less often than are average performers.

Accepted Answer

Researchers have found that overachievers are bullied more often than are average performers.

Question 16

One reason that management should be concerned about incivility between colleagues is that can escalate to a more intense form of interaction,such as aggression or violence.

Accepted Answer

Incivility between colleagues can create a hostile work environment, and if left unchecked, can escalate to more intense forms of interaction such as verbal aggression, physical violence, or harassment. This can negatively impact productivity, workplace morale, and even lead to legal consequences for the company. Therefore, it is important for management to address and prevent incivility in the workplace.

Question 17

American employees now put in less time at work than they did 20 years ago.

Accepted Answer

American employees now put in more time at work than they did 20 years ago.

Question 18

Today's organizations commonly share information about worker aggression.

Accepted Answer

Organizations rarely share information about worker aggression.

Question 19

Experiencing repeated incidents of rudeness can cause some workers to become physically ill or suffer depression.

Accepted Answer

Studies have shown that experiencing repeated incidents of rudeness at work can have negative effects on a person's physical and mental health. This can include increased stress levels, headaches, digestive problems, and even depression.

Question 20

Passive aggression is accomplished through the withholding of something desired.

Accepted Answer

Passive aggression is a behavior where a person expresses negative feelings indirectly or subtly, often through the withholding of something desired or needed, such as communication, affection, or cooperation.

Quiz 8: Managing Employee Behavior