Which of the following involves making judgments about the adequacy of behavior with respect to certain criteria such as work-group or organizational goals?
A) Reliability
B) Responsiveness
C) Performance
D) Effectiveness

Question

Quizplus · Accepted Answer

Performance is a broader term that includes reliability and responsiveness, but effectiveness specifically refers to the degree to which behaviors align with goals and criteria set by the organization or work-group.

Which of the Following Involves Making Judgments About the Adequacy