Standing in line to buy a ticket for a movie where there are multiple windows to buy tickets is which type of queuing system Line Structure?
A)Single channel,single phase
B)Single channel,multiphase
C)Multichannel,single phase
D)Multichannel,multiphase
E)None of the above

Question

Quizplus · Accepted Answer

Multichannel queueing systems have multiple service channels available to the customers. In this case, there are multiple windows available for buying tickets, which makes it a multichannel queueing system. However, since each customer can only get their ticket from one window, it is a single phase system. Therefore, the best choice is C) Multichannel, single phase.

Standing in Line to Buy a Ticket for a Movie