A department of 25 machines is kept running by three operators who respond to randomly occurring equipment problems.An analyst wanting to know whether to add a fourth operator or downsize to two operators would be helped by using queuing theory analysis.

Question

Quizplus · Accepted Answer

Queuing theory analysis can help determine the optimal number of servers or operators needed to keep up with the demand and minimize wait times. Therefore, in this scenario, queuing theory analysis can help determine if adding a fourth operator or downsizing to two operators would be the best decision.

A Department of 25 Machines Is Kept Running by Three