Question 1

According to a team of researchers at the University of Aston in England,____ organizations tend to be characterized by ____ levels of job specialization and ____ standard operating procedures.

Accepted Answer

Small organizations tend to have fewer levels of job specialization and less reliance on standard operating procedures compared to larger organizations.

Question 2

Starbucks takes an order and serves the order.They use ____ technology.

Accepted Answer

Starbucks uses unit technology as they prepare each order individually based on customer specifications, rather than producing in large batches or continuous processes.

Question 3

Google creates web search results.It uses what type of technology?

Accepted Answer

Google uses continuous-process technology for web search results, as it involves ongoing, automated processes to index and retrieve information from the web.

Question 4

Which of the following is a true statement about the relationship between organizational life cycle and organization design?

Accepted Answer

As organizations mature, they tend to become more formalized and mechanistic, with established procedures and structures.

Question 5

According to Burns and Stalker,a(n)____ organization is typically found in ____ and ____ environments.

Accepted Answer

Burns and Stalker argue that an organic organization is typically found in unstable and unpredictable environments. They define organic organizations as those that are flexible, decentralized, and characterized by a high degree of communication and collaboration among employees. These features are well-suited to environments that are constantly changing and require rapid adaptation. Conversely, mechanistic organizations are more hierarchical, centralized, and rule-bound, making them better suited to stable and predictable environments.

Question 6

Which of the following is NOT one of the characteristics of Weber's bureaucracy?

Accepted Answer

Close personal relationships between supervisors and subordinates is not a characteristic of Weber's bureaucracy. In fact, bureaucracy emphasizes the need for formal, impersonal relationships between supervisors and subordinates to ensure objective decision-making and fairness.

Question 7

Carlotta,the owner of a small business,decides to promote Belle because of her knowledge and skills rather than Meera,who is her personal friend.Which characteristic of Weber's bureaucratic model is Carlotta using?

Accepted Answer

Carlotta is hiring and promoting Belle based on her technical expertise, which aligns with Weber's bureaucratic model of hiring and promotion based on technical qualifications and skills rather than personal connections or relationships.

Question 8

Information that flows from R&D-design-manufacturing-sales is ____ interdependence.

Accepted Answer

Sequential interdependence refers to a situation where one unit in the overall process must complete its task before the next unit can begin its task, as is the case with the flow from R&D to design to manufacturing to sales.

Question 9

According to Lawrence and Lorsch,an organization that can be classified according to differentiation would have a ____ level of differentiation if it had many subunits and would have a ____ level of differentiation if it had few subunits.

Accepted Answer

According to Lawrence and Lorsch, an organization that has many subunits would have a high level of differentiation, while an organization that has few subunits would have a low level of differentiation. Therefore, the best choice is C, as it reflects this understanding.

Question 10

Paul supervises a crew engaged in laying a pipeline from Dallas to Ponca City,Oklahoma.The crew is able to lay about a mile of pipe each day.Supplies of pipe are delivered by truck to various points along the pipeline route.When shipments of pipe are delayed,it results in a work stoppage for Paul's crew.What level of interdependence does this represent?

Accepted Answer

The scenario described in the question represents a sequential level of interdependence, where delay in one task (delivery of pipe) results in a work stoppage for the next task (laying the pipeline). The crew cannot continue laying the pipeline until the necessary supplies are delivered, making their work dependent on the delivery schedule. This is a common example of sequential interdependence in a project or process.

Question 11

The technology that is most associated with products made to the customer's specifications is

Accepted Answer

Products made to customer's specifications require a unique set of processes to manufacture one-of-a-kind products, which fits the unit production technology the best. Unit production technology focuses on producing customized, unique products with no set procedures, making it ideal for products involving personalization or customization.

Question 12

At BMW the marketing department helps develop sales forecast for the operations managers,who give availability information to dealerships.When dealerships have a specific order,they send it to operations.What level of interdependence does this example represent?

Accepted Answer

The marketing department helps develop sales forecast for the operations managers, who give availability information to dealerships. When dealerships have a specific order, they send it to operations. This is an example of reciprocal interdependence, as each department relies on the other to complete their tasks.

Question 13

In schools math,English,science and social studies departments operate separately.Student test scores in each area are gathered to evaluate the effectiveness of the school.What level of interdependence does this represent?

Accepted Answer

This represents a pooled interdependence, where each department operates independently and contributes to a common goal of evaluating the effectiveness of the school through student test scores.

Question 14

Clifton likes his co-worker,Matthew,but when Matthew violates company policy,Clifton reports him to their boss.Clifton is using which characteristic of Weber's bureaucratic model?

Accepted Answer

Clifton's action of reporting Matthew despite liking him personally reflects the characteristic of conducting business in an impersonal fashion, where personal feelings do not interfere with professional duties.

Question 15

Proceeding from the least complex to the most complex level,Woodward's classification scheme would flow from

Accepted Answer

Woodward's classification scheme arranges production processes from the least complex to the most complex based on the degree of standardization, customization, and automation. The five levels are unit, small-batch, large-batch, mass-production, and continuous-process. Therefore, the flow will start from the least complex level (unit) to the most complex (continuous-process). Option C is the only one that follows this progression.

Question 16

According to Woodward's findings relative to technology and organization design,the most successful mass production firms adopt a(n)

Accepted Answer

Woodward's findings suggest that mass production firms are most successful when they adopt a bureaucratic structure, which is characterized by a clear hierarchy, standardized procedures, and a focus on efficiency and control.

Question 17

According to Woodward,which of the following is true about the relationship between organization design and core technology?

Accepted Answer

Woodward's research suggests that there is a relationship between organization design and core technology. Specifically, organizations with small-batch core technologies tend to be less rigid and formal, while those with continuous-process core technologies tend to be more rigid and formal. Large-batch core technologies fall somewhere in between. Therefore, all of the options given are true to some extent, making D the correct answer.

Question 18

When Kellogg's makes cereal and cereal bars,it uses ____ technology.

Accepted Answer

The answer of When Kellogg's makes cereal and cereal bars,it...

Question 19

The New York Department of Transportation operates in a fairly stable environment and has no domestic competitors; Burns and Stalker would agree that the ____ design would be best for the DOT.

Accepted Answer

The mechanistic design is suitable for stable environments with no competitors. The DOT operates in a stable environment and has no domestic competitors, making the mechanistic design the best fit.

Question 20

During episodes of Extreme Makeover,Home Edition,designers talk with builders about each family's needs,the builders and designers create the house,and together they furnish it for the family.This is an example of

Accepted Answer

Reciprocal interdependence occurs when team members work closely together and rely on each other to complete tasks, as seen in the collaboration between designers and builders in the show.

Quiz 6: Organization Structure and Design

According to a team of researchers at the University of Aston in England, organizations tend to be characterized by levels of job specialization and standard operating procedures.

Starbucks takes an order and serves the order.They use ____ technology.

Google creates web search results.It uses what type of technology?

Which of the following is a true statement about the relationship between organizational life cycle and organization design?

According to Burns and Stalker,a(n) organization is typically found in and environments.

Which of the following is NOT one of the characteristics of Weber's bureaucracy?

Carlotta,the owner of a small business,decides to promote Belle because of her knowledge and skills rather than Meera,who is her personal friend.Which characteristic of Weber's bureaucratic model is Carlotta using?

Information that flows from R&D-design-manufacturing-sales is ____ interdependence.

According to Lawrence and Lorsch,an organization that can be classified according to differentiation would have a level of differentiation if it had many subunits and would have a level of differentiation if it had few subunits.

The technology that is most associated with products made to the customer's specifications is

At BMW the marketing department helps develop sales forecast for the operations managers,who give availability information to dealerships.When dealerships have a specific order,they send it to operations.What level of interdependence does this example represent?

In schools math,English,science and social studies departments operate separately.Student test scores in each area are gathered to evaluate the effectiveness of the school.What level of interdependence does this represent?

Clifton likes his co-worker,Matthew,but when Matthew violates company policy,Clifton reports him to their boss.Clifton is using which characteristic of Weber's bureaucratic model?

Proceeding from the least complex to the most complex level,Woodward's classification scheme would flow from

According to Woodward's findings relative to technology and organization design,the most successful mass production firms adopt a(n)

According to Woodward,which of the following is true about the relationship between organization design and core technology?

When Kellogg's makes cereal and cereal bars,it uses ____ technology.

The New York Department of Transportation operates in a fairly stable environment and has no domestic competitors; Burns and Stalker would agree that the ____ design would be best for the DOT.

During episodes of Extreme Makeover,Home Edition,designers talk with builders about each family's needs,the builders and designers create the house,and together they furnish it for the family.This is an example of

Quiz 6: Organization Structure and Design

According to a team of researchers at the University of Aston in England,____ organizations tend to be characterized by ____ levels of job specialization and ____ standard operating procedures.

Starbucks takes an order and serves the order.They use ____ technology.

Google creates web search results.It uses what type of technology?

Which of the following is a true statement about the relationship between organizational life cycle and organization design?

According to Burns and Stalker,a(n) ____ organization is typically found in ____ and ____ environments.

Which of the following is NOT one of the characteristics of Weber's bureaucracy?

Carlotta,the owner of a small business,decides to promote Belle because of her knowledge and skills rather than Meera,who is her personal friend.Which characteristic of Weber's bureaucratic model is Carlotta using?

Information that flows from R&D-design-manufacturing-sales is ____ interdependence.

According to Lawrence and Lorsch,an organization that can be classified according to differentiation would have a ____ level of differentiation if it had many subunits and would have a ____ level of differentiation if it had few subunits.

The technology that is most associated with products made to the customer's specifications is

At BMW the marketing department helps develop sales forecast for the operations managers,who give availability information to dealerships.When dealerships have a specific order,they send it to operations.What level of interdependence does this example represent?

In schools math,English,science and social studies departments operate separately.Student test scores in each area are gathered to evaluate the effectiveness of the school.What level of interdependence does this represent?

Clifton likes his co-worker,Matthew,but when Matthew violates company policy,Clifton reports him to their boss.Clifton is using which characteristic of Weber's bureaucratic model?

Proceeding from the least complex to the most complex level,Woodward's classification scheme would flow from

According to Woodward's findings relative to technology and organization design,the most successful mass production firms adopt a(n)

According to Woodward,which of the following is true about the relationship between organization design and core technology?

When Kellogg's makes cereal and cereal bars,it uses ____ technology.

The New York Department of Transportation operates in a fairly stable environment and has no domestic competitors; Burns and Stalker would agree that the ____ design would be best for the DOT.

During episodes of Extreme Makeover,Home Edition,designers talk with builders about each family's needs,the builders and designers create the house,and together they furnish it for the family.This is an example of

According to a team of researchers at the University of Aston in England, organizations tend to be characterized by levels of job specialization and standard operating procedures.

According to Burns and Stalker,a(n) organization is typically found in and environments.

According to Lawrence and Lorsch,an organization that can be classified according to differentiation would have a level of differentiation if it had many subunits and would have a level of differentiation if it had few subunits.