Question 1

The ability to change labor utilization through varying work hours or the number of employees is known as _______________________________.

Accepted Answer

The answer of The ability to change labor utilization through...

Question 2

Skill based pay systems and flat organizational structures are likely to increase __________________ flexibility.

Accepted Answer

The answer of Skill based pay systems and flat organizational...

Question 3

Continuous process improvement is often associated with a Japanese management style known as _______________________.

Accepted Answer

The answer of Continuous process improvement is often associated with...

Question 4

Detailed systems of narrow job classifications are a barrier to _______________________ flexibility.

Accepted Answer

The answer of Detailed systems of narrow job classifications are...

Question 5

Which of the following employee involvement mechanisms is likely to be considered illegal under Section 8(a)(2) of the NLRA?

Accepted Answer

Section 8(a)(2) of the NLRA prohibits employers from dominating or interfering with the formation or administration of a labor organization. Plans in which employees are appointed by management to speak on behalf of all other employees in matters affecting them may be seen as an attempt to dominate or interfere with the formation or administration of a labor organization, and as such, would be considered illegal under the NLRA.

Question 6

_______________________________ was the union response to scientific management and mass manufacturing production. It seeks to protect workers against managerial abuse by tightly regulating the processes for allocating rewards and job assignments.

Accepted Answer

The answer of _______________________________ was the union response to scientific...

Question 7

Work rules that limit the use of part-time or temporary employees limit _______________________ flexibility.

Accepted Answer

The answer of Work rules that limit the use of...

Question 8

Standardized wages tied to jobs rather than individuals, reduces ______________________ flexibility.

Accepted Answer

The answer of Standardized wages tied to jobs rather than...

Question 9

Under Section 8(a)(2) of the NLRA, representation plans in which employees provide ideas to management through brainstorming and information-sharing sessions are considered legal because:

Accepted Answer

Management is just collecting information from employees, not negotiating with them, which does not constitute forming or dealing with a labor organization or bargaining unit, thus not violating Section 8(a)(2) of the NLRA.

Question 10

In the 1970s, concern with a growing level of worker dissatisfaction led to _______________________________ programs which focused on improving the work environment and the nature of employee-supervisor relations.

Accepted Answer

The answer of In the 1970s, concern with a growing...

Question 11

_______________________________ is an example of a continuous process improvement strategy in which statistical methods to measure defects guide efforts at constantly improving the quality of manufactured products and customer service.

Accepted Answer

The answer of _______________________________ is an example of a continuous...

Question 12

_______________________________ is a management paradigm that maximizes efficiency by using time and motion studies to determine the most efficient way to do a job.

Accepted Answer

The answer of _______________________________ is a management paradigm that maximizes...

Question 13

The application of scientific management principles to the mass manufacturing of automobiles was known as _______________________________.

Accepted Answer

The answer of The application of scientific management principles to...

Question 14

The ability to easily shift workers into different jobs in response to changing customer demands and production needs is known as _______________________________.

Accepted Answer

The answer of The ability to easily shift workers into...

Question 15

_______________________________ is a strategy for regaining competitive advantage by creating a corporate culture of constant change and small improvements.

Accepted Answer

The answer of _______________________________ is a strategy for regaining competitive...

Question 16

Joint industrial councils have been shown to:

Accepted Answer

Joint industrial councils typically include representatives from both management and employee groups, which allows for a broader range of issues to be discussed and negotiated compared to a unionized environment where only employees are represented. This gives workers more opportunities to have a say in workplace decisions and can contribute to a more harmonious relationship between management and employees.

Question 17

Which of the following is not a concern the labor movement has for workers regarding nonunion representation plans versus unions?

Accepted Answer

The labor movement actually has concerns that nonunion representation plans might result in under-empowerment of employees and reduce the need for unionization.

Question 18

The ability to make compensation responsive to changes in competitive pressures and organizational performance is known as ______________________________.

Accepted Answer

The answer of The ability to make compensation responsive to...

Question 19

Whereas continuous process improvement focuses on small, incremental change, _______________________________ introduces a one-time, large improvement in business processes.

Accepted Answer

The answer of Whereas continuous process improvement focuses on small,...

Question 20

Strategies to overcome resistance to change that are consistent with a fostering change strategy include all of the following except:

Accepted Answer

Scientific management principles are not consistent with a fostering change strategy as they focus on efficiency and standardization rather than adaptability and flexibility. The other options (integrative bargaining, education and communication, and participation and involvement) are all effective strategies for overcoming resistance to change while fostering a supportive and collaborative environment.

Quiz 10: Flexibility, Empowerment, and Partnership