Yan speaks up and offers constructive suggestions about how to change the operations of her department.Yan is demonstrating which type of citizenship behavior?
A)Helping
B)Voice
C)Sportsmanship
D)Civic virtue
E)Boosterism

Question

Quizplus · Accepted Answer

Yan is demonstrating "voice" citizenship behavior by offering constructive suggestions to change the operations of her department, which shows her willingness to speak up and offer her ideas for improvement. "Helping" citizenship behavior refers to assisting colleagues with their work, whereas "sportsmanship" refers to displaying positive attitudes towards the organization and its goals. "Civic virtue" citizenship behavior refers to participation in company-related events and activities, and "boosterism" refers to publicly promoting the organization.

Yan Speaks Up and Offers Constructive Suggestions About How to Change