Question 1

Orientation introduces a new employee to the ethics and culture of the new company.

Accepted Answer

Orientation familiarizes the newly hired employees with fellow workers,company procedures,and the physical properties of the company.

Question 2

Following the interview,the next stage of the employee selection process usually involves

Accepted Answer

Testing often follows after the interview process.

Question 3

An interview is

Accepted Answer

Interviews allow management to obtain detailed information about an applicant's experience and skills,reasons for changing jobs,and attitudes toward the job and an idea of whether the person would fit in with the company.Furthermore,the interviewer can answer the applicant's questions about the requirements for the job,compensation,working conditions,company policies,organizational culture,and so on.

Question 4

All of the following are objectives of performance appraisal except to

Accepted Answer

Performance appraisal is crucial because it gives employees feedback on how they are doing and what they need to do to improve their performance.It also provides a basis for determining how to compensate and reward employees,and it generates information about the quality of the firm's selection,training,and development activities.

Question 5

Which of the following is restricted to specific government jobs and those involving security or access to drugs?

Accepted Answer

Although polygraph ("lie detector")tests were once a common technique for evaluating the honesty of applicants,in 1988 their use was restricted to specific government jobs and jobs involving security or access to drugs.

Question 6

Professionals who specialize in luring qualified people away from other companies are known as

Accepted Answer

For managerial or professional positions above the entry level,companies sometimes depend on employment agencies or executive search firms,sometimes called headhunters,which specialize in luring qualified people away from other companies.

Question 7

Subjective evaluation tools include

Accepted Answer

One popular tool used in subjective assessment is the ranking system,which lists various performance factors on which the manager ranks employees against each other.

Question 8

What are some of the legal issues involved in recruiting and selecting potential employees?

Accepted Answer

The answer of What are some of the legal issues...

Question 9

All of the following would be examples of objective assessments of an employee's performance appraisal except

Accepted Answer

Ranking systems are used in subjective assessments,not objective ones.

Question 10

Vikram,a Ph.D. ,has worked in the Monsanto research lab as a chemist for several years.He is currently participating in a series of management seminars at company expense.This is an example of

Accepted Answer

Development is training that augments the skills and knowledge of managers and professionals.Training and development are also used to improve the skills of employees in their present positions and prepare them for increased responsibility and job promotions.

Question 11

An orientation would likely include all of the following except

Accepted Answer

Orientation generally includes a tour of the building,introductions to supervisors,co-workers,and subordinates;and the distribution of organizational manuals describing the organization's policy on vacations,absenteeism,lunch breaks,company benefits,and so on.

Question 12

Managers involved in checking an applicant's references should be aware that an applicant's former employer will likely confirm only that the individual did indeed work there,but not provide any information about the applicant's

Accepted Answer

Managers charged with hiring should be aware that many organizations will confirm only that an applicant is a former employee,perhaps with beginning and ending work dates,and will not release details about the quality of the employee's work.

Question 13

On a performance appraisal,an objective assessment is quantifiable and must take into account the work environment.

Accepted Answer

Whatever method they use,managers must take into account the work environment when they appraise performance objectively.

Question 14

What are some external sources for firms to search in order to find qualified applications to fill positions?

Accepted Answer

The answer of What are some external sources for firms...

Question 15

Performance appraisal is one of a manager's most difficult tasks.

Accepted Answer

Assessing an employee's performance-his or her strengths and weaknesses on the job-is one of the most difficult tasks for managers.

Question 16

All of the following would likely be requested on an employment application form except

Accepted Answer

The application form asks for the applicant's name,address,telephone number,education,and previous work experience.

Question 17

The performance appraisal provides information about

Accepted Answer

Performance appraisals generate information about selection programs,including their quality.

Question 18

Training involves teaching managers and professionals how to perform their jobs.

Accepted Answer

Development is training that augments the skills and knowledge of managers and professionals.

Question 19

Orientation is the human resources function that

Accepted Answer

Orientation generally includes a tour of the building,introductions,and socialization.

Question 20

Training is a vital function of operations management.

Accepted Answer

Training is a vital function of human resources management,not operations.

Quiz 10: Managing Human Resources