Question 1

Secondary characteristics of diversity are inborn and cannot be changed.

Accepted Answer

Primary characteristics of diversity are inborn and cannot be changed.

Question 2

Employees who are dissatisfied with their working conditions or compensation have to negotiate with a labor union to bring about change.

Accepted Answer

Employees who are dissatisfied with their working conditions or compensation can negotiate with management to bring about change.

Question 3

If the negotiations between union and management representatives come to a standstill and a third party is brought in to make suggestions or propose solutions to help resolve the impasse,then the third party would likely be a(n)

Accepted Answer

Conciliation brings in a neutral third party to keep labor and management talking.

Question 4

What are some of the ways a worker may be compensated?

Accepted Answer

The answer of What are some of the ways a...

Question 5

Which of the following is not a benefit?

Accepted Answer

Benefits are nonfinancial forms of compensation provided to employees,such as pension plans for retirement,whereas salaries are financial compensation.

Question 6

Givebacks are concessions made by management to keep workers working.

Accepted Answer

Givebacks are wage and benefit concessions made to employers to allow them to remain competitive or,in some cases,to survive and continue to provide jobs for union workers.

Question 7

To achieve its objectives,labor may use all of the following except

Accepted Answer

Management,not striking employees,uses lockouts to achieve their objectives.

Question 8

The major reason for forming a labor union is that

Accepted Answer

Unionized employees are backed by the power of a large group that can hire specialists to represent the entire union in its dealings with management.

Question 9

The general manager at a Target store is probably paid by

Accepted Answer

A salary is a financial reward calculated on a weekly,monthly,or annual basis.Salaries are associated with white-collar workers such as office personnel,executives,and professional employees.

Question 10

If a government agency paid its workers additional compensation at the end of the year as a thank-you for good work,this would most likely be called

Accepted Answer

In addition to the basic wages or salaries paid to employees,a company may offer bonuses for exceptional performance as an incentive to increase productivity further.Many workers receive a bonus as a "thank you" for good work and an incentive to continue working hard.

Question 11

Discuss tactics labor and management may use to gain their objectives.

Accepted Answer

The answer of Discuss tactics labor and management may use...

Question 12

A lockout is a court order that keeps employees from striking.

Accepted Answer

Management's version of a strike is the lockout;management actually closes a work site so that employees cannot go to work.

Question 13

Picketing is a public protest against management practices.

Accepted Answer

Picketing is a public protest against management practices and involves union members marching (often waving anti-management signs and placards)at the employer's plant.

Question 14

To achieve its objectives,management may use _______,which are similar to union strikes.

Accepted Answer

Lockouts are used,as a general rule,only when a union strike has partially shut down a plant and it seems less expensive for the plant to close completely.It is also a way to entice striking employees to come back to work and is a way to achieve management's objectives.

Question 15

An employee stock ownership plan is

Accepted Answer

Some profit sharing plans involve distributing shares of company stock to employees.Usually referred to as ESOPs-employee stock ownership plans-they have been gaining popularity in recent years.

Question 16

Workers seeking to improve pay and working conditions may join together to form a labor

Accepted Answer

Workers who cannot effectively work out a deal with management may form labor unions to deal with employers and to achieve better pay,hours,and working conditions.

Question 17

Workers who join together in unions try to achieve all of the following objectives except

Accepted Answer

Job security,fewer and better working hours,better pay,and safer working conditions are all benefits of labor unions.

Question 18

What is profit sharing? Why has it gain in popularity?

Accepted Answer

The answer of What is profit sharing? Why has it...

Question 19

Because a strike has partly shut down a company's operations,management closes down the rest of the plant so that none of the employees can go to work;this is

Accepted Answer

Management's version of a strike is the lockout,management actually closes a work site so that employees cannot go to work.

Question 20

One of the benefits of diversity in the workforce is the ability to better serve the needs of a culturally diverse customer base.

Accepted Answer

One of the benefits of fostering and valuing workforce diversity is an increased ability to serve the needs of an increasingly diverse customer base.

Quiz 10: Managing Human Resources