The most visible embodiment of total quality management in the United States is
A)being awarded the Deming Prize.
B)achieving ISO 9000 certification.
C)meeting industry standards.
D)receiving the Baldrige AwarD.

Question

Quizplus · Accepted Answer

The Baldrige Award is the most prestigious award given for excellence in quality management in the United States. It is a nationally recognized award and serves as a visible embodiment of total quality management. A company must demonstrate excellence in leadership, strategic planning, customer focus, measurement, analysis and knowledge management, workforce focus, and operations focus to receive this award.

The Most Visible Embodiment of Total Quality Management in the United