While waiting to catch the school bus,you observe several friends discussing about why they like their smartphone versus their friend's phone,which happened to be different.These individuals are attempting to influence others by:
A)opinion making.
B)publicity.
C)personal selling.
D)word of mouth.

Question

Quizplus · Accepted Answer

The individuals discussing their preferred smartphones among their friends are engaging in word of mouth advertising, which involves personal recommendations or opinions from individuals about a product or service to others.

While Waiting to Catch the School Bus,you Observe Several Friends