According to the service continuum,which of the following organizations has the highest level of intangibility?
A)realty agency
B)teaching
C)advertising agency
D)fast-food restaurant

Question

Quizplus · Accepted Answer

Teaching is a service that is highly intangible as it mainly involves the transfer of knowledge and skills from the teacher to the student, which cannot be seen or touched. While the other options, such as realty agencies and advertising agencies, may also involve intangible elements, they also have some tangible components, such as the physical properties being sold or the promotional materials being created. Fast-food restaurants also have tangible elements, such as the food being served.

According to the Service Continuum,which of the Following Organizations Has