All of the following are described as best practices for companies using social media as part of their strategy,except:
A)mindfulness of consumer privacy
B)targeted communications to the audience
C)engaging, interactive, and entertaining
D)stifling negative comments

Question

Quizplus · Accepted Answer

Stifling negative comments is not a best practice for companies using social media. It is important for companies to address and rectify negative feedback and complaints, showing their commitment to customer satisfaction and improving their brand image.

All of the Following Are Described as Best Practices for Companies