Those activities in a firm that are involved in the physical creation of the product,marketing and transfer to the buyer and after-sales support are called:
A) Operational activities
B) Support activities
C) Secondary activities
D) Primary activities

Question

Quizplus · Accepted Answer

Primary activities are those directly involved in the creation and delivery of a product or service to the customer. This includes activities such as inbound logistics, operations, outbound logistics, marketing and sales, and after-sales support. Therefore, option D is the correct choice.

Those Activities in a Firm That Are Involved in the Physical