Which of the following terms or phrases best characterizes Zappos' organizational structure?
A) Centralized
B) Mechanistic
C) Extremely tall
D) Extremely flat

Name: Which of the following terms or phrases best characterizes Zappos' organizational structure? A) Centralized B) Mechanistic C) Extremely tall D) Extremely flat
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Question

Quizplus · Accepted Answer

As mentioned in Chapter Case 11, Zappos' organizational structure is extremely flat. Once an employee has mastered a job, he or she is rotated to a different job, often horizontally.

Which of the Following Terms or Phrases Best Characterizes Zappos