The most important activity for ensuring repeat sales is:
A) understanding the prospect's product line.
B) prospecting on a regular basis.
C) getting multiple referrals.
D) expanding the sales territory.
E) providing follow-up and service.

Question

Quizplus · Accepted Answer

Follow-up and service to customers is the salesperson's most important activity for future sales. Getting referrals and understanding the prospects needs are important but providing service is essential

The Most Important Activity for Ensuring Repeat Sales Is