Question 1

Providing employees with highly valent outcomes has the potential to reduce turnover.

Accepted Answer

Providing employees with highly valent outcomes not only can contribute to high levels of motivation but also has the potential to reduce turnover.

Question 2

Observational learning occurs when a person becomes motivated to perform a behavior by watching another person performing the behavior and being positively reinforced for doing so.

Accepted Answer

Vicarious learning, often called observational learning, occurs when a person (the learner) becomes motivated to perform a behavior by watching another person (the model) performing the behavior and being positively reinforced for doing so.

Question 3

_____ is central to management because it explains what drives or will drive people to achieve organizational goals.

Accepted Answer

Motivation may be defined as psychological forces that determine the direction of a person's behavior in an organization, a person's level of effort, and a person's level of persistence in the face of obstacles.Motivation is central to management because it explains why people behave the way they do in organizations.

Question 4

Fletcher met all the goals his manager set him, despite being faced with several obstacles.He won the Employee of the Year award for his diligence.Fletcher is

Accepted Answer

Persistence refers to whether, when faced with roadblocks and obstacles, people keep trying or give up.

Question 5

According to Maslow's hierarchy of needs theory, the lowest level of unmet needs in the hierarchy is the prime motivator of behavior.

Accepted Answer

According to Maslow's hierarchy of needs theory, the lowest level of unmet needs in the hierarchy is the prime motivator of behavior; if and when this level is satisfied, needs at the next highest level in the hierarchy motivate behavior.

Question 6

Which of the following is true about Michael, a manager of stellar performance, who is driven by intrinsic motivation?

Accepted Answer

Intrinsically motivated behavior is performed for its own sake; the source of motivation is actually performing the behavior, and motivation comes from doing the work itself.Many managers are intrinsically motivated; they derive a sense of accomplishment and achievement from helping the organization achieve its goals and gain competitive advantages.

Question 7

The Scanlon plan motivates employees to propose and implement cost-cutting strategies because they can receive a percentage of the cost savings.

Accepted Answer

The Scanlon plan focuses on reducing expenses or cutting costs; members of an organization are motivated to propose and implement cost-cutting strategies because a percentage of the cost savings achieved during a specified time is distributed to the employees.

Question 8

The source of _____ motivation lies with the acquisition of material or social rewards.

Accepted Answer

Extrinsically motivated behavior is behavior that is performed to acquire material or social rewards or to avoid punishment; the source of motivation is the consequences of the behavior, not the behavior itself.

Question 9

A merit pay plan is a compensation plan that bases pay on performance.

Accepted Answer

A compensation plan basing pay on performance is often called a merit pay plan.

Question 10

The source of _____ motivation lies with actually performing the behavior, and motivation comes from doing the work itself.

Accepted Answer

Intrinsically motivated behavior is behavior that is performed for its own sake; the source of motivation is actually performing the behavior, and motivation comes from doing the work itself.

Question 11

Identifying the right behavior for positive reinforcement is a straightforward and easy task.

Accepted Answer

Managers who use positive reinforcement (and refrain from using negative reinforcement) can get into trouble if they are not careful to identify the right behaviors to reinforce-behaviors that are truly functional for the organization.Doing this is not always as straightforward as it might seem.

Question 12

A person who is extrinsically motivated cannot be prosocially motivated at the same time.

Accepted Answer

In addition to being intrinsically or extrinsically motivated, some people are prosocially motivated by their work.

Question 13

Steve is a broker of a large financial company and is motivated by his sales commission.Steve is therefore intrinsically motivated.

Accepted Answer

Extrinsically motivated behavior is behavior that is performed to acquire material or social rewards or to avoid punishment; the source of motivation is the consequences of the behavior, not the behavior itself.

Question 14

Goal-setting theory suggests that generic and easy goals will stimulate high motivation and performance.

Accepted Answer

Goal-setting theory suggests that to stimulate high motivation and performance, goals must be specific and difficult.

Question 15

Extrinsically motivated behavior is that which is performed out of a desire to work for the welfare of society.

Accepted Answer

Extrinsically motivated behavior is behavior that is performed to acquire material or social rewards or to avoid punishment; the source of motivation is the consequences of the behavior, not the behavior itself.

Question 16

From a motivation standpoint, stock options are used to reward them for past performance.

Accepted Answer

From a motivation standpoint, stock options are used not so much to reward past individual performance but, rather, to motivate employees to work in the future for the good of the company as a whole.

Question 17

The source of extrinsic motivation lies with actually performing the behavior and not with its consequences.

Accepted Answer

Intrinsically motivated behavior is behavior that is performed for its own sake; the source of motivation is actually performing the behavior, and motivation comes from doing the work itself.

Question 18

According to Herzberg, satisfying hygiene needs is a more efficient way to ensure high levels of job satisfaction than satisfying motivator needs.

Accepted Answer

According to Herzberg, satisfying hygiene needs does not result in high levels of motivation or even high levels of job satisfaction.For motivation and job satisfaction to be high, motivator needs must be met.

Question 19

According to the operant conditioning theory, managers can motivate organization members to perform in ways that help an organization achieve its goals by linking the performance of specific behaviors to the attainment of specific outcomes.

Accepted Answer

According to the operant conditioning theory managers can motivate organization members to perform in ways that help an organization achieve its goals by linking the performance of specific behaviors to the attainment of specific outcomes.

Question 20

Drew works by the company's code of conduct only because he knows that not doing so will get him fired.Drew's motivation is intrinsic.

Accepted Answer

Extrinsically motivated behavior is behavior that is performed to acquire material or social rewards or to avoid punishment; the source of motivation is the consequences of the behavior, not the behavior itself.

Quiz 13: Motivation Performance

Providing employees with highly valent outcomes has the potential to reduce turnover.

Observational learning occurs when a person becomes motivated to perform a behavior by watching another person performing the behavior and being positively reinforced for doing so.

_____ is central to management because it explains what drives or will drive people to achieve organizational goals.

Fletcher met all the goals his manager set him, despite being faced with several obstacles.He won the Employee of the Year award for his diligence.Fletcher is

According to Maslow's hierarchy of needs theory, the lowest level of unmet needs in the hierarchy is the prime motivator of behavior.

Which of the following is true about Michael, a manager of stellar performance, who is driven by intrinsic motivation?

The Scanlon plan motivates employees to propose and implement cost-cutting strategies because they can receive a percentage of the cost savings.

The source of _____ motivation lies with the acquisition of material or social rewards.

A merit pay plan is a compensation plan that bases pay on performance.

The source of _____ motivation lies with actually performing the behavior, and motivation comes from doing the work itself.

Identifying the right behavior for positive reinforcement is a straightforward and easy task.

A person who is extrinsically motivated cannot be prosocially motivated at the same time.

Steve is a broker of a large financial company and is motivated by his sales commission.Steve is therefore intrinsically motivated.

Goal-setting theory suggests that generic and easy goals will stimulate high motivation and performance.

Extrinsically motivated behavior is that which is performed out of a desire to work for the welfare of society.

From a motivation standpoint, stock options are used to reward them for past performance.

The source of extrinsic motivation lies with actually performing the behavior and not with its consequences.

According to Herzberg, satisfying hygiene needs is a more efficient way to ensure high levels of job satisfaction than satisfying motivator needs.

According to the operant conditioning theory, managers can motivate organization members to perform in ways that help an organization achieve its goals by linking the performance of specific behaviors to the attainment of specific outcomes.

Drew works by the company's code of conduct only because he knows that not doing so will get him fired.Drew's motivation is intrinsic.