Question 1

In terms of commonly traded organizational currencies, giving a task that could result in a promotion, acknowledging someone's effort and accomplishments, and providing opportunities for linking with others are examples of ______-related currencies.
A)Task
B)Position
C)Inspiration
D)Relationship
E)Personal

Accepted Answer

This form of influence stems from the manager's ability to enhance others' positions within their organization.

Question 2

The outer ring in the network of relationships for project managers includes all of the following EXCEPT
A)Other organizations.
B)Customers.
C)Contractors.
D)Government agencies.
E)Administrative support.

Accepted Answer

The outer ring in the network of relationships for project managers excludes administrative support that is internal to the organization.

Question 3

Stakeholders such as human resources, information systems, purchasing agents, and maintenance are typically classified as
A)Project managers.
B)Administrative support.
C)Functional managers.
D)Project sponsors.
E)Customers.

Accepted Answer

Administration support, such as human resources and information systems, provide valuable support services.At the same time they impose constraints and requirements on the project such as the documentation of expenditures and the timely and accurate delivery of information.

Question 4

The closest relationships in a project network of relationships are between the project manager and
A)Other project managers.
B)Project sponsors.
C)Top management.
D)Customers.
E)Project team members.

Accepted Answer

The project team members manage and complete project work.The closest relationships in a project network of relationships are between the project manager and the project team members.

Question 5

A high-ranking manager who advocates the project and uses her or his influence to gain approval of the project is a project
A)Promoter.
B)Champion.
C)Godfather.
D)Sponsor.
E)Advocate.

Accepted Answer

Project sponsors champion the project.Their reputation is tied to the success of the project.They defend the project when it comes under attack and are a key project ally.

Question 6

When managing stakeholders, a project manager should
A)Develop a hands-on approach.
B)Focus on the project team and their needs.
C)Understand how different stakeholders can affect the project and manage that dependency.
D)Manage and limit time negotiating with stakeholders outside of the organization.
E)Refuse to be pulled by the demands of people who are not directly involved in the project.

Accepted Answer

The sheer breadth and complexity of stakeholder relationships distinguish project managers from regular management.To be effective, a project manager must understand how stakeholders can affect the project and develop methods for managing the dependency.

Question 7

A well-defined project that encounters no significant surprises would require little
A)Management.
B)Leadership.
C)Monitoring.
D)Corrective action.
E)Controlling.

Accepted Answer

Well-defined projects that encounter no significant surprises require little leadership.

Question 8

Which metaphor best captures the role of a project manager?
A)The conductor of an orchestra
B)The point guard on a basketball team
C)A programmer on a software development team
D)A scout on an exploration
E)A mathematics instructor

Accepted Answer

A popular metaphor for the role of a project manager is that of conductor.

Question 9

Managing a project and leading a project are two different things.Project leadership is about coping with
A)Formulating plans and objectives.
B)Monitoring results against plans.
C)Change.
D)Taking corrective action when necessary.
E)Designing structures and procedures.

Accepted Answer

Project managers often have to deviate from what was planned and introduce significant changes in the project scope and schedule to respond to unforeseen threats or opportunities.

Question 10

In terms of commonly traded organizational currencies, sharing tasks that increase someone's skills and abilities and letting others have ownership and influence are examples of _______-related currencies.
A)Task
B)Position
C)Inspiration
D)Relationship
E)Personal

Accepted Answer

Personal-related currencies deal with individual needs and an overriding sense of self-esteem.

Question 11

Project success or failure often is reliant upon the contributions of all of the following groups of stakeholders EXCEPT
A)Customers.
B)Suppliers.
C)Contractors.
D)Competitors.
E)Top management.

Accepted Answer

Project success does not just depend on the performance of the project team.Success or failure often depends on the contributions of top management, functional managers, customers, suppliers, contractors, and others.

Question 12

In terms of commonly traded organizational currencies, sharing personnel, undertaking unwanted tasks, and providing technical knowledge are examples of ______-related currencies.
A)Task
B)Position
C)Inspiration
D)Relationship
E)Personal

Accepted Answer

This form of influence comes directly from the project manager's ability to contribute to others' accomplishing their work.

Question 13

In terms of commonly traded organizational currencies, being involved in a task that has a large significance and having a chance to do something important and do it well are examples of ______-related currencies.
A)Task
B)Position
C)Inspiration
D)Relationship
E)Personal

Accepted Answer

Perhaps the most powerful form of influence is based on inspiration.Most sources of inspiration derive from people's burning desire to make a difference and add meaning to their lives.

Question 14

Networks are mutually beneficial alliances that are generally governed by the law of
A)Supply-demand.
B)Brooks' law.
C)Reciprocity.
D)A squeaky wheel.
E)Risk-reward.

Accepted Answer

Networks are mutually beneficial alliances that are generally governed by the law of reciprocity.The basic principle is that "one good deed deserves another, and likewise, one bad deed deserves another."

Question 15

Which group of stakeholders defines the scope of the project and ultimately determines whether or not the project is successful?
A)Customers
B)Top management
C)Project sponsors
D)Project managers
E)Project team

Accepted Answer

Customers define the scope of the project, and ultimate project success rests in their satisfaction.Project managers need to be responsive to changing customer needs and the requirements to meeting their expectations.

Question 16

Which of the following groups of stakeholders place constraints on project work such as requiring permits to be secured, that work is built to code, or that safety standards are met?
A)Project sponsors
B)Government agencies
C)Project managers
D)Customers
E)Top management

Accepted Answer

Government agencies place constraints on project work.Permits need to be secured.Construction work has to be built to code.

Question 17

In terms of commonly traded organizational currencies, providing friendship, giving emotional backing, and listening to others' concerns and issues are examples of _______-related currencies.
A)Task
B)Position
C)Inspiration
D)Relationship
E)Personal

Accepted Answer

These currencies have more to do with strengthening the relationship with someone than directly accomplishing the project tasks.

Question 18

The second ring in the network of relationships for project managers includes all of the following EXCEPT
A)Other project managers.
B)Customers.
C)Functional managers.
D)Top management.
E)Project sponsors.

Accepted Answer

The second ring in the network of relationships for project managers includes all except customers.Besides the project team, the second ring includes stakeholders who are internal to the organization.

Question 19

The following are necessary when mapping dependencies or building a social network EXCEPT
A)Identify those on whom the project depends for success.
B)Identify whose opposition would keep you from accomplishing the project.
C)Examine what sources of influence you have relative to those on whom you depend.
D)Focus on the relationships with project team members since they are doing the project work and you have most influence over them.
E)Diagnose another's point of view as well as the basis for their positions.

Accepted Answer

It is important to acknowledge that it is valuable to be aware of all stakeholders and how they impact your project.Once you start this analysis you can begin to appreciate what others value and what currencies you might have to offer as a basis on which to build a working relationship.

Question 20

One difference between project management and project leadership is that project management includes
A)Recognizing the need to alter direction.
B)Aligning people to meet new directions.
C)Monitoring results against plans.
D)Motivating people to meet new objectives.
E)Deviating from the plan.

Accepted Answer

Good management brings about order and stability by formulating plans and objectives, designing structures and procedures, monitoring results against plans, and taking corrective action when necessary.Leadership involves recognizing and articulating the need to significantly alter the direction and operation of the project, aligning people to the new direction, and motivating them to work together to overcome hurdles produced by the change and to realize new objectives.

Quiz 10: Being an Effective Project Manager

In terms of commonly traded organizational currencies, giving a task that could result in a promotion, acknowledging someone's effort and accomplishments, and providing opportunities for linking with others are examples of ______-related currencies.

The outer ring in the network of relationships for project managers includes all of the following EXCEPT

Stakeholders such as human resources, information systems, purchasing agents, and maintenance are typically classified as

The closest relationships in a project network of relationships are between the project manager and

A high-ranking manager who advocates the project and uses her or his influence to gain approval of the project is a project

When managing stakeholders, a project manager should

A well-defined project that encounters no significant surprises would require little

Which metaphor best captures the role of a project manager?

Managing a project and leading a project are two different things.Project leadership is about coping with

In terms of commonly traded organizational currencies, sharing tasks that increase someone's skills and abilities and letting others have ownership and influence are examples of _______-related currencies.

Project success or failure often is reliant upon the contributions of all of the following groups of stakeholders EXCEPT

In terms of commonly traded organizational currencies, sharing personnel, undertaking unwanted tasks, and providing technical knowledge are examples of ______-related currencies.

In terms of commonly traded organizational currencies, being involved in a task that has a large significance and having a chance to do something important and do it well are examples of ______-related currencies.

Networks are mutually beneficial alliances that are generally governed by the law of

Which group of stakeholders defines the scope of the project and ultimately determines whether or not the project is successful?

Which of the following groups of stakeholders place constraints on project work such as requiring permits to be secured, that work is built to code, or that safety standards are met?

In terms of commonly traded organizational currencies, providing friendship, giving emotional backing, and listening to others' concerns and issues are examples of _______-related currencies.

The second ring in the network of relationships for project managers includes all of the following EXCEPT

The following are necessary when mapping dependencies or building a social network EXCEPT

One difference between project management and project leadership is that project management includes