When discrepancies are identified during a project quality audit,the presumption must be that workers failed to comply with procedures and should be reprimanded accordingly.

Question

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When discrepancies are identified during a project quality audit, the root cause of the issue should be identified before jumping to conclusions and assuming that workers failed to comply with procedures. The discrepancy may have been caused by factors such as a misunderstanding of the procedure or inadequate training, in which case the correct course of action would be to provide additional education or coaching rather than reprimanding the workers.

When Discrepancies Are Identified During a Project Quality Audit,the Presumption