Quiz 11: Global Leadership Issues and Practices
Business
Q 1Q 1
International companies need a new kind of leader for the international environment due to increased complexity.
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True False
True
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Short Answer
FAL SE
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True False
False
Q 4Q 4
Leadership involves organizing a group of people in order to achieve a common purpose or goal.
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True False
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True False
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True False
Q 7Q 7
Multiplicity and interdependence are among the four dimensions of complexity identified by scholars.
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True False
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True False
Q 9Q 9
Globalization increases the complexity of the external but not the internal context of the company.
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True False
Q 10Q 10
Egocentric ruthlessness is a leadership trait admired in some cultures, as suggested by Project GLOBE.
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True False
Q 11Q 11
Among the skills necessary for a global leader are cultural adaptability and an ability to build global teams.
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True False
Q 12Q 12
The Global Leadership Triad includes skills in business, relationships, and personal effectiveness.
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True False
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True False
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True False
Q 15Q 15
Research indicates that global leaders are born, not developed through experience or training.
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True False
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True False
Q 17Q 17
The GLED model suggests that there are some individual characteristics that are antecedent to the development process.
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True False
Q 18Q 18
A study of the liberal arts disciplines of history, political science, foreign languages, and geography would be a helpful background for an aspiring global leader.
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True False
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True False
Q 20Q 20
Global teams are a decreasing form for international work, since transportation cost reductions have been implemented in many corporations.
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True False
Q 21Q 21
Global teams are characterized by low levels of diversity and high levels of geographic dispersion.
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True False
Q 22Q 22
The three main team leadership activities in any environment are establishing the team, coaching team members, and setting team norms.
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True False
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True False
Q 24Q 24
Creating an environment for team norms to come into play is especially useful in global teams, because they are characterized by high levels of diversity.
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True False
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True False
Q 26Q 26
Team norms are legitimate, shared standards against which the appropriateness of behavior can be evaluated.
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True False
Q 27Q 27
Multiplicity for global team leaders is evidenced by more players in the game than in a domestic setting.
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True False
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True False
Q 29Q 29
In cultures with hierarchical values, such as Japan and Brazil, a single leader with decision-making power is often the case.
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True False
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True False
Q 31Q 31
A way to open up the cultural assumptions team members have is the map-bridge-integrate model.
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True False
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True False
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True False
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True False
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True False
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True False
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True False
Q 38Q 38
Teams with strong heartbeats may meet less regularly than at their launch and during crisis.
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True False
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True False
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True False
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True False
Q 42Q 42
Change is understood differently in different cultures, which suggests that leading global change is a challenging process.
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True False
Q 43Q 43
Research on global change has led to well-developed theories of the process of global change.
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True False
Q 44Q 44
Kurt Lewin's model of change involves understanding the need for change, changing, and evaluating the change.
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True False
Q 45Q 45
Kotter's model for change is an eight-step process that includes ways to make the change stick through leadership and succession.
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True False
Q 46Q 46
Some of the culture dimensions that are involved in change are tolerance of ambiguity and power distance.
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True False
Q 47Q 47
The influence of organizational culture on change efforts is stronger than the influence of national culture.
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True False
Q 48Q 48
Cultures that tolerate high levels of ambiguity, such as Japan and Germany, are likely to be more change-friendly.
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True False
Q 49Q 49
People from cultures with high power distance will feel most comfortable with top managers' making decisions and issuing directives.
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True False
Q 50Q 50
Global managers who want to drive change need to be able to communicate across cultural boundaries and build trust.
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True False
Q 51Q 51
The successful domestic leader:
A) can easily adapt to the global arena because the leadership challenges there are the same as those in the domestic arena.
B) faces daunting new skills in transferring to the global leadership arena, skills having to do with understanding a fast-moving environment and cultural differences.
C) can be retrained to lead globally through an international global leadership program.
D) will need to learn foreign languages and nonverbal communication patterns to be a global leader.
E) C and D.
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Multiple Choice
Q 52Q 52
The route to global leadership:
A) is well established on the MBA foundation.
B) has many options, depending on context.
C) involves recognizing the traits early because global leaders have skills they were born with.
D) is dependent on early career success in accounting or auditing and knowledge of foreign languages.
E) A and D.
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Multiple Choice
Q 53Q 53
A global mindset involves:
A) a good, fundamental understanding of geography.
B) solid training in foreign languages and geography.
C) an openness to diversity and inclination to synthesize across its borders.
D) early foreign experiences.
E) A and D
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Multiple Choice
Q 54Q 54
The foundation of a global mindset is:
A) knowledge of and experience in other cultures.
B) knowledge of foreign languages and cultures.
C) intellectual intelligence and global emotional intelligence.
D) global skills.
E) A, B, and D.
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Multiple Choice
Q 55Q 55
According to Warren Bennis:
A) the leader inspires, while the manager controls.
B) the leader orders, while the managers requests.
C) the leader is charismatic, while the manager is a functionary bureaucrat.
D) the leader is acclaimed, while the manager is appointed.
E) the leader initiates, while the manager waits for directives.
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Multiple Choice
Q 56Q 56
The interdependence that confronts global leaders results from:
A) needing to depend on others to implement change plans.
B) increased levels of linkage, both within and outside the company.
C) global logistics conditions.
D) outsourcing of manufacturing.
E) offshoring of personnel.
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Multiple Choice
Q 57Q 57
Global leaders confront increased ambiguity because:
A) they find themselves unable to make decisions.
B) Unclear information and unclear cause-and-effect relationships create much of the ambiguity global leaders deal with.
C) much of the information they receive is difficult to give meaning to because it lacks clarity or has unclear cause-and-effect relationships.
E) A and B.
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Multiple Choice
Q 58Q 58
Project GLOBE found that:
A) all cultures think of leadership in the same way.
B) leadership is individualistic to each culture, with little overlap.
C) leadership is nonexistent in some developing countries.
D) leadership tends to be stable in developed economies and unstable in developing economies.
E) some leadership traits are shared among all cultures
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Multiple Choice
Q 59Q 59
Acceptable leadership traits across cultures, according to Project GLOBE, include:
A) directive, not afraid of criticizing others, and direct.
B) planning, able to stick to schedule, and able to stay within budget.
C) effective bargainer, dependable, win-win problem solver, and plans ahead.
D) high context, high power distance, and high tolerance for ambiguity.
E) low power distance, female, and low tolerance for ambiguity.
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Multiple Choice
Q 60Q 60
Leadership traits viewed universally as unacceptable, according to the Project GLOBE study, are:
A) egocentric, loner, and dictatorial.
B) indecisive, unprincipled, and dishonest.
C) indirect, indecisive, and antisocial.
D) passive, indirect, and unprincipled.
E) indirect, intellectual, and passive.
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Multiple Choice
Q 61Q 61
Global leadership can be regarded as different in kind from domestic leadership because:
A) it requires much more knowledge of foreign languages and geography.
B) the differences between them are inconsequential.
C) their differences are of such great degrees with regard to their level of skills and application.
D) the domestic context does not require travel or knowledge of geography.
E) the domestic context is so limited.
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Multiple Choice
Q 62Q 62
The roles of the global leader include:
A) negotiator and change agent.
B) supervisor and administrator.
C) superintendent and monitor
D) marketer and salesperson for change.
E) B and D.
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Multiple Choice
Q 63Q 63
"Culture does not affect leadership attributes." This statement is:
A) true, because leadership traits are universal.
B) true, because leadership is a top-down concept.
C) true, because the desire to be led is universal.
D) false, because all cultures understand what leadership is.
E) false, because traits understood as critical for leaders vary some by culture.
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Multiple Choice
Q 64Q 64
Brake's leadership triad includes:
A) culture knowledge, foreign languages, and business acumen.
B) business, culture, and geographic acumen.
C) business knowledge, relationship skills, and personal effectiveness skills
D) self-discipline, motivational skills, and business skills.
E) personal, business, and motivational skills.
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Multiple Choice
Q 65Q 65
Dalton suggests that moral reasoning is a skill:
A) not needed by global leaders.
B) that belongs in the legal arena, not the business arena.
C) needed by global leaders to confront ethical dilemmas.
D) included in the concept of complexity.
E) needed by global managers who implement, not leaders.
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Multiple Choice
Q 66Q 66
The Pyramid Model of Global Leadership identifies:
A) character traits necessary for global leaders
B) The Pyramid Model describes a progression of skills upon which global leadership rests.
C) a progression of skills required for effective global leadership.
D) a progression of activities necessary to build global leadership skills.
E) A and B.
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Multiple Choice
Q 67Q 67
Of the skills required for global leaders, there is:
A) a broad array of competencies.
B) a solid understanding that rests on domestic leadership theory.
C) no understanding of what is needed.
D) limited understanding of the global leader's activities.
E) wide consensus on what is needed.
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Multiple Choice
Q 68Q 68
"Women are inappropriate for global leadership positions." This statement is:
A) true, because of cultural differences.
B) true, because of experience gaps.
C) false, because women have characteristics aligned with global leadership traits.
D) false, because women understand oppression and victimization.
E) true, because if women could do the job, they would be doing it.
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Multiple Choice
Q 69Q 69
Assessment instruments can be used to:
A) determine job performance for global assignments.
B) measure cross-cultural adaptability and global leadership competencies.
C) train managers in global leadership.
D) train managers to assess global arena performance.
E) A and D.
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Multiple Choice
Q 70Q 70
GLED and Right Stuff are models for:
A) developing global leaders.
B) developing and assessing global assignees.
C) understanding global leadership situations.
D) evaluating global leadership performance.
E) understanding global leadership deficits.
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Multiple Choice
Q 71Q 71
The GLED model of global leadership development:
A) involves antecedents and a process to build higher levels of expertise.
B) applies to managers already belonging to the company.
C) involves extensive foreign training and language acquisition.
D) is used by the State Department.
E) C and D.
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Multiple Choice
Q 72Q 72
The Right Stuff model of global leadership development:
A) focuses on the needs of the firm and develops managers who bring some of the right stuff with them.
B) suggests that global leaders are born, not made.
C) looks to universities to train in global leadership.
D) relies on in-house candidates for global leadership positions.
E) assumes that the firm can provide what the global leadership candidate requires.
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Multiple Choice
Q 73Q 73
A standardized global leadership development approach:
A) is under development by leading scholars.
B) has been available to firms for many years.
C) The process of global leadership is so complex that it is unlikely that there will be a standardized approach in the foreseeable future.
D) is unlikely, given the complexity of the process.
E) B and C.
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Multiple Choice
Q 74Q 74
Development of global leadership skills is:
A) a linear and exacting process.
B) well established and can be followed by anyone wanting to become a global leader.
C) a process that is not individualized.
D) A and
E) a nonlinear process that involves a set of diverse experiences.
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Multiple Choice
Q 75Q 75
If a student wants to become a global leader, she or he might:
A) study abroad and live with host families.
B) build language and cultural fluency.
C) take international internships.
D) travel as much as possible.
E) all of the above.
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Multiple Choice
Q 76Q 76
The goal of global leadership development is to:
A) tick off the boxes so that management will recognize your skills.
B) build language fluency.
C) obtain the variety of transformational experiences that are needed to develop global leadership capability.
D) build allies and networks in the firm where your skills are recognized.
E) all of the above.
Free
Multiple Choice
Q 77Q 77
Global teams are characterized by:
A) their virtuality and use of many media.
B) their geographic dispersion.
C) their diversity.
D) their differing member contexts.
E) all of the above.
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Multiple Choice
Q 78Q 78
Team leadership has these main activities:
A) directing and evaluating.
B) directing and organizing.
C) establishing, coaching, and assessing.
D) establishing, coaching, and setting norms.
E) A and C.
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Multiple Choice
Q 79Q 79
In establishing the team, the leader wants to:
A) set boundaries for the team.
B) encourage strong member identification with the team and team norms.
C) direct activities so the team can meet its goals.
D) encourage team members to know one another.
E) A and B.
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Multiple Choice
Q 80Q 80
High levels of motivation in teams are likely when:
A) the rewards are substantial.
B) the team has low levels of diversity.
C) team members see one another as each member sees himself or herself.
D) the task is challenging.
E) A and B.
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Multiple Choice
Q 81Q 81
Team coaching is critically important in global teams because:
A) with high levels of diversity, team members who don't know each other are likely to expect poor performance.
B) team members need coaching to cross cultural barriers.
C) global teams are challenged with diversity, which leads to innovation.
D) without coaching, each separately located member is likely to work independently.
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Multiple Choice
Q 82Q 82
Global team leaders want to set specific team norms because:
A) leaving the norming process to team members will allow the predominant culture to dominate.
B) global teams work best with norms of accountability and independence.
C) without norms or with dysfunctional norms, global teams are likely to under perform.
D) norms that support consideration and cooperation lead to good team functioning.
E) only when norms are set can the global team leader go on to the next step in the team process.
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Multiple Choice
Q 83Q 83
Cooperation as a global team norm:
A) is scarce and unlikely to develop.
B) helps to overcome the disadvantage of geographic dispersion.
C) is overrated according to research.
D) contributes to high levels of out-group feelings.
E) C and D.
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Multiple Choice
Q 84Q 84
The sooner the team achieves high levels of trust, the sooner the team can:
A) relax and wait for deadlines.
B) rank its members by skills.
C) set up its norms.
D) move to a constructive focus on the task.
E) allocate power.
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Multiple Choice
Q 85Q 85
Because of the context in which the global team leader is acting, he or she:
A) confronts the added complexities created by globalization.
B) needs to speak foreign languages and understand foreign cultures.
C) needs to be able to cope with jet lag and cultural adjustment.
D) is sheltered from most domestic political activity.
E) needs to be aware of the possibility of terrorism, including electronic hacking.
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Multiple Choice
Q 86Q 86
With regard to globalization's complexity, the condition of multiplicity means that:
A) many currencies may be used.
B) financial markets may have different rules.
C) there are many more players and many more relationships to maintain.
D) increased ambiguity can work in the global leader's favor.
E) allocate power.
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Multiple Choice
Q 87Q 87
Included in the differences between a traditional team and a global team is the difference between:
A) one economic condition and many dissimilar economic conditions.
B) virtual and actual relationships.
C) hierarchy and flat structures.
D) individual and group goals.
E) assertive and aggressive goal setting.
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Multiple Choice
Q 88Q 88
The trend in diverse global teams is to:
A) treat everyone the same.
B) suppress differences and focus on commonalities.
C) focus on differences and suppress commonalities.
D) treat everyone as a unique individual.
E) avoid discussing politics, sex, and religion.
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Multiple Choice
Q 89Q 89
Culture plays a role in global team member expectations. For example:
A) Americans are likely to want strong group identity.
B) Japanese are likely to want hierarchical leadership.
C) Germans are likely to want high levels of task ambiguity.
D) These cultural preferences related to global team member expectations are in the text. Materials to discuss them further are found in the dimensions in Chapter 4.
E) B and D.
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Multiple Choice
Q 90Q 90
Maznevski's map-bridge-integrate model helps global team members:
A) more fully understand each other and establish how the team will work.
B) avoid dealing with cultural differences.
C) establish ways to address planning issues.
D) focus more fully on the task.
E) B and D.
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Multiple Choice
Q 91Q 91
In the process of bridging, team members:
A) discuss their similarities.
B) relate their personal histories.
C) decenter.
D) discuss their task-relevant skills.
E) A and E.
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Multiple Choice
Q 92Q 92
Virtual communication:
A) is more efficient than face-to-face communication.
B) allows a focus on tasks and less on social needs.
C) lacks the richness of face-to-face communication.
D) supports higher levels of trust than face-to-face communication.
E) allows for integrated global team development.
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Multiple Choice
Q 93Q 93
Virtual teams that meet frequently to build trust are said to:
A) live in airport terminals.
B) have nomadic norms.
C) have high levels of consideration.
D) B and
E) create a regular heartbeat.
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Multiple Choice
Q 94Q 94
Social loafing is:
A) unusual in virtual teams.
B) a danger in virtual teams.
C) discouraged through a mixture of individual and team-based rewards.
D) more common in face-to-face teams than global virtual teams.
E) B and C.
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Multiple Choice
Q 95Q 95
Leading global change is:
A) just like leading domestic change.
B) like leading domestic change, but exponentially more complex due to globalization.
C) similar in every location on the globe.
D) Leading global change is leading domestic change plus the added complexity of the global context.
E) C and D.
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Multiple Choice
Q 96Q 96
What advice would you give to a friend who wants to develop global leadership skills and is an English major?
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Essay
Q 97Q 97
"There is no difference between management and leadership." Agree or disagree with this assertion, explaining your reasoning.
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Essay
Q 98Q 98
With global leadership, global teams, and global change, the global context adds substantial complexity to the activity. Comment on this additional complexity.
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Essay
Q 99Q 99
This chapter discusses building a corporate global mindset. What can you do to build an individual global mindset?
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Essay
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Essay